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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 969 reviews
81%
Recommend This Property

Ratings Breakdown

969reviews

  • 5 Stars
    544
  • 4 Stars
    204
  • 3 Stars
    88
  • 2 Stars
    74
  • 1 Stars
    59

Clean room and great staff

By

May 26, 2023

The rooms were very clean and spacious except bed sizes. I was not informed and did not see on their website at booking that they are remodeling the facility and their pool was closed. Besides that the place was clean and very friendly staff.

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Quiet

By

May 24, 2023

The check in was fast and easy. The staff was friendly and helpful. The rooms were very clean and the overall environment was quiet. The bathroom was clean including the shower. The parking lot seemed to be safe and well lighted.

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No pool.

By

May 23, 2023

platinumelite

No notice that the pool couldn’t be used. That is why we stay at hotels. For the pool for our kids. Disappointed!!!

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First time stay

By

May 23, 2023

this was my first time staying at this hotel. as soon as i entered, i was greeted by a friendly gentleman who made sure everything was perfect. i appreciated the thoughtfulness and care taken to make sure my stay would be a great one.

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Refund should be given

By

May 23, 2023

Room wasn't clean and has many safety issues. Food left in the refrigerator from someone else's previous stay. Dishwasher broken. Tripping hazards. Exposed wires. Staff was too busy smoking to give service.

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Beds are great, staff is poor

By

May 15, 2023

I stayed at this hotel on a business trip. I usually stay at the Holiday Inn in the area, but it was booked up. The location of this place was good and the beds were very comfortable. However the hotel staff was not friendly or helpful. While sitting in the lobby waiting for a co-worker I watched them tell a few guest that they couldn’t help them with problems, and also blame others for errors and issues. I will likely not stay here in the future.

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Unpleasant experience

By

May 09, 2023

While the location of this hotel was ideal for our traveling basketball team, the front desk manager was rude and literally sent adults and kids to their rooms while they were playing a game. They were not excessively loud but were laughing and having a good time. In a day and age were most teens constantly have their faces in a device, playing games together should be a breath of fresh air - not at this establishment.

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great service

By

May 04, 2023

staff was very polite and friendly clean rooms flexible with dates and accomidations

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Outdated facility

By

May 02, 2023

The hotel is conveniently located with several eating establishments in close proximity, both eat in and fast food. Facility is outdated and somewhat run down. Staff was friendly and had no issues during my stay.

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Disappointed

By

April 30, 2023

The location was great as well as the staff. The bed was a huge disappointment. I felt very beat up after a single nights stay.

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Always good service and nice greetings

By

April 19, 2023

We have stayed at Candlewood Suites several times and it has been a nice stay with good customer service. A few minor things that could be a plus would be to offer a light breakfast such as danishes or muffins. I'm a coffee drinker and would've liked it if there was flavored creamer available; it was just the plain powdered creamer. I do love that all of the rooms have a full size fridge, microwave and even a small stove.

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Comfortable Bed

By

April 17, 2023

This location was very accomodating to my what my needs were. The staff was very friendly and welcoming.
The location was clean.

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