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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    84%
    Recommend This Property

    Overall Experience

    4.1

    based on 92 reviews
    84%
    Recommend This Property

    Ratings Breakdown

    92reviews

    • 5 Stars
      53
    • 4 Stars
      20
    • 3 Stars
      4
    • 2 Stars
      8
    • 1 Stars
      7

    More than enough

    By

    June 21, 2015

    club

    After being disappointed with my stay in the Killeen area, I was extremely skeptical and hesitant about staying at another Candlewood Suites. I'm glad I gave this location a chance! Overall great Service, the staff was very helpful and friendly. Ensured I had everything I needed. I had to extend my stay and didn't have any issues and they were able to allow me to keep the same rate. They didn't wait until my stay was almost over, they ensured I had enough towels. I would defiantly stay at this location again if I am in the area.

    Posted byHotelStaff
    June 24, 2015
    We appreciate your feed back, and We are pleased to hear we were able to make your stay a pleasant one. We hope to see you soon!
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    Friendly staff. Good shower. Cool A/C.

    By

    June 16, 2015

    platinumelite

    The staff was GREAT. The shower was HOT. The A/C was PERFECT as it chilled our room while the Texas heat beat down outside. There were only two issues during our stay: 1) mattress was horrible and 2) on our third day in our room --- we killed a giant cockroach. No big deal... only one... that we saw. Otherwise, it was a good hotel and we will return a second time.

    Posted byHotelStaff
    June 18, 2015
    Thank you for your feedback. I will be working with the Housekeeping department to ensure every mattress is rotated properly so that other guests do not experience an uncomfortable mattress. We use all feedback to improve our hotel.Thank you for staying with us, Hope to see you again soon.
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    Comfortable bed and great service.

    By

    June 15, 2015

    platinumelite

    Will always stay here when in town. So much to do in town and staff is really pleasent to be around and more than helpfull

    Posted byHotelStaff
    June 16, 2015
    We are pleased to have been your choice,and very thankful we will be your future choice. Thank you for staying with you!!
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    Unbeatable Value

    By

    June 08, 2015

    This was by far the best hotel value I have encountered, ever. The amenities, staff, and rooms were all of high caliber.. the kind you expect to see when staying at a hotel twice the price.

    It would be a good idea to somehow separate the laundry room from the fitness center. It got devastatingly hot in the fitness center from the dryers running in the laundry room, and there was no way to fix that as a guest.

    Overall though, this is a fantastic hotel. Thank you for the great experience! I'd stay here again.

    Posted byHotelStaff
    June 09, 2015
    We are very pleased to hear you enjoyed your stay with us!! Thank you for your feedback, and we hope you will be back soon!
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