Rated 4.5 out of 5 by 45
Rated 4.0 out of 5.0 by Scooper Friendly Service
Service was great. I stayed in the hotel about a month ago and returned because of the friendly staff. One negative, there are problems with the computer in the business center. Both visits and I could not print my boarding pass for my flight. The staff offered for me to use the front desk PC as a replacement.
February 23, 2014
Rated 4.0 out of 5.0 Bed mattress
The bed mattress was not very good. The mattress was hard and I could feel the springs inside. This was a major issue with me and the wife.
February 20, 2014
Rated 5.0 out of 5.0 No Hot Water, but Positive Review
On February 8, 2014, I decided to land at Candlewood Suites in Slidell, LA. My family and I had stayed here before, and both the staff and accommodations were excellent. This time, I had logged thousands of road hours and was really looking forward to settling in, taking a hot shower, and getting some rest. Having to take a cold shower due to a boiler outage would normally lead to a negative review, but I wanted to take the occasion to write a positive review.
Mallori (who greeted my family and I last August) and Carlye (who was in training) were on duty when I checked in. I sincerely apologize if my spellings of their names are incorrect, but given the circumstances and the barrage of guest inquiries and complaints they were receiving, they executed their duties flawlessly, exuded confidence. While their formal training definitely paid off in this case, it was their entrepreneurial spirit which truly carried the day.
You have an incredible staff in Slidell, LA.
February 14, 2014