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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 780 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    780reviews

    • 5 Stars
      610
    • 4 Stars
      122
    • 3 Stars
      29
    • 2 Stars
      13
    • 1 Stars
      6

    Great service

    By

    November 11, 2019

    club

    Hotel clerk was very friendly and helpful. Hotel had pizza and drinks for everyone on Wednesday evening.

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    Big people in a Double bed

    By

    November 11, 2019

    My husband and I are both over 6’ tall; we had his parents with us so the reason for smaller bed. In spite of the size, he and I got a very good nights sleep!

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    Awesome place to stay

    By

    November 10, 2019

    club

    The place is inviting, warm and feels like home
    Staff is awesome. They meet your needs right away, they’re courteous, polite and very accommodating
    I’ll only stay at a Candalwood suite hotel whenever possible
    Love this hotel

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    Great room, great price!

    By

    November 04, 2019

    My stay has been great so far. Staff are very friendly and welcoming. Kenny was the best! He helped me with an early check in one week and I appreciated that because I had my service dog while on work trip. Hotel is clean and comfy. Enjoy this property thoroughly.

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    Great nights sleep.

    By

    October 30, 2019

    platinumelite

    Friendly staff clean room great in room kitchen and big fan of lending locker

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    All Around Very Good Hotel and Staff

    By

    October 21, 2019

    I stay here quite often and would not hesitate to recommend this property to anyone. The rooms are of higher quality with higher quality linens including the pillows and blankets. The staff is very accommodating and are always willing to go out of their way to help if they can. I once forgot my phone charger and Chris (2nd shift Clerk ) immediately went to the room found it and saved it for me.
    Great place!

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    Excellent customer service

    By

    October 10, 2019

    club

    The sales manager has been super helpful planning my weekly stays.

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    Great place for rest

    By

    October 08, 2019

    Hotel was excellent for what we needed. Check in with Chris was great; he was very friendly and helpful at getting us checked in quickly after an incredibly long day of travel. Room was comfortable and we'll equipped for a lengthy stay, even though we were only around for a night. I would absolutely stay here again

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    Core4

    By

    October 06, 2019

    Great location. Excellent staff, have yet to meet one from this property who were not friendly

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    Our stay

    By

    October 03, 2019

    platinumelite

    We were driving through from MO to WI. It was late and we were tired. Happy that we were able to get a room and we were happy with the accommodations. Would stay here again.

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    Great Experience

    By

    October 02, 2019

    Would recommend. Granted all requests. Quiet. Pet friendly.

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    A wonderful surprise!

    By

    September 30, 2019

    We spent three days in Springfield for a mini vacation, and wish we could have stayed longer. The entire staff (especially Chris) were so accommodating and helpful with maps and suggestions for dining and the like. The room was large, clean, comfortable and had lots of extras. So far, my favorite place to stay ever!

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