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 Guest Reviews
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98%
Recommend This Property
Overall Experience 4.7
98%
Recommend This Property
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Nice room
Byjckat
May 22, 2017
Stayed here at the end of a long trip...just needed a single night before getting home. Easy to book (on the IHG app) and clean room. Highly rated hotel and it held up to its rating. Highly recommend this location for your next stay. Next time, we'll bring our dog, as they allow pets here too.
Nice property
ByJcart
May 19, 2017
Pleasant stay and no drama. Clean and nice staff. Great parking
Comfortable bed and great service.
ByBob134
May 18, 2017
- Overall, it was a great experience.
- Customer service is great. Since I am a repeat customer, the service personnel know me on a first name basis. I appreciate that.
- Beds are great.
Great service
By19red81
May 17, 2017
Great place to stay. We were welcomed as soon as we came through the door.
Clean spacious room, comfy bed
Byjaewon
May 15, 2017
I had a business in Springfield area and as a IHG Platinum member I considered staying at Candlewood Suites Springfield.
I liked that the room was clean and spacious. Full kitchen. Comfortable bed. I liked the Candlewood cupboard.
Home away from home family
ByFavor
May 14, 2017
Home away from home family, that is how I view candlewood suites and the staff Janie and the team, look out for us they take the time to see if everything is OK also I remember when one of the reclining chairs was scratched up from the dog, Lea'Vell went and get me a very nice looking reclining chair, and the list goes on, all of them are very good very respectful and kind, anytime I need anything I am so pleased with how if they don't have it they go and find it, likewhen I lleft my phone charger , they went in the box and found one for meI. I especially like the restaurant they order the food from on Wednesdays . I also like the pantry but if we can have more healthy or organic items in the pantry that would be appreciative . I also appreciate the laundry room and the fitness room, which I enjoy. Most important is to be able to communicate with one another and have the staff really being concerned, they also remember and ask you the next time you come that is very personal and it makes you feel good .
Springfield Candlewood Suites
ByKenny
May 10, 2017
The hotel was great the issue was that I could not keep the room regulated at the temperature I wanted and left with a cold.
More than I expected.
ByMarty from Wheaton
May 09, 2017
Larger and more comfortable suite than I was expecting based on the cost of the room. I will be staying here again when I visit Springfield.
SO many amenities!
ByCM17
May 09, 2017
This was my first stay in a Candlewood Suite hotel. It will be my go-to from now when traveling. The customer service was above and beyond - friendly, professional, accommodating. The room looked and felt ultra-clean. The bed and pillows are amazing! Best night's sleep ever in a hotel. Everything about this place exceeded my expectations. The price is more than fair given the amenities: kitchen, fitness center, free laundry, high-speed internet, the Candlewood Cupboard, etc., I cannot say enough good things about my stay.
Great customer service and very nice property
ByJason H
May 08, 2017
The front desk staff were very helpful and this property is VERY nice for the price, a great value!
Love this hotel
ByKelly
May 04, 2017
Very friendly staff. Very clean. Walking distance to a few restaurants. Will stay here every year for my bowling tournaments
Candlewood
Bytraveldude101
April 28, 2017
Nice, clean hotel. It's a convenient location that is close to several good restaurants and the staff were very friendly.