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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.7

    based on 320 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    320reviews

    • 5 Stars
      248
    • 4 Stars
      54
    • 3 Stars
      14
    • 2 Stars
      4
    • 1 Stars

    Very Nice Stay

    By

    March 27, 2017

    The Staff here are very friendly. Keep up the great work Aaron, Tracey and Bob!!

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    High Marks

    By

    March 25, 2017

    club

    Since my stay here I have actually stayed again at this specific location and another Candlewood because of my experience here. Everything was perfect. Ease of checkin checkout. Friendly staff..clean updated rooms. good price and location.

    I would absolutely stay here again..

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    Clean room

    By

    March 25, 2017

    club

    Parking was adequate. The one counter person was not aware of the preregistration material and appeared to be in training An experienced person came to the front and took care of checking in was at that point very easy and efficient..

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    Great Stay

    By

    March 21, 2017

    club

    We were in town for 3 days. The room was spacious for the stay. The bathroom had a. new tub/show combo unit. We liked having a refigirator and stove. The only thing we didn't like was the coffee.

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    CandleWood Suites - Springfield

    By

    March 20, 2017

    club

    Quiet, safe, clean accommodations! Highly recommend!

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    Great stay

    By

    March 17, 2017

    only issue was really low water pressure...room and staff was great. Very comfortable bed...

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    Great stay

    By

    March 17, 2017

    Great staff, clean rooms. Just what your looking for in a hotel

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    Springfield trip

    By

    March 14, 2017

    The staff was extremely friendly and helpful. Everything was very clean (lobby, room, meeting room).
    The location is close to good restaurants and many businesses.

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    Stay was great

    By

    March 12, 2017

    club

    Very clean room staff was great. Larvene was an excellent greeter. Overall i will stay again.

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    Stay

    By

    March 12, 2017

    club

    Great stay, friendly staff, clean room, and very accommodating

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    Great value for the money!

    By

    March 12, 2017

    platinumelite

    very clean. Great service. Amenities were great for the low price.

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    Hotel stay

    By

    March 11, 2017

    Our main concern with our stay was an insect found on our bed. We were concerned that it was a bed bug. We immediately informed the evening hotel attendant regarding our concerns. We collected the insect and he placed it in a cup with a lid to have someone inspect the bug. He did accommodate us to a different room with no hassle, since we were not comfortable staying at the room. In the morning when we spoke with the attendant he stated that the maintenance person said the insect was a lady bug. We looked at him and disagreed it was a lady bug. This was disconcerting to us and may reconsider staying there again.

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