Open Gallery
 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Nice place
ByBobby
October 27, 2020
Candlewood did it again- clean room, helpful staff. All went very well
Relaxing stay.
BySouthern2
October 26, 2020
The staff was friendly and had a great sense of humor. We asked for local restaurant recommendations and they were happy to oblige. The hotel is in a very accessible location to dining and shopping. The driveway is a bit tricky as it is located on a busy street right past an offramp. I hope to stay again when visiting Tupelo.
Great hotel to stay
ByJade
October 26, 2020
It exceeded my expectations - the cleannness and rooom arrangement is very convenient
On the road again
ByHercules
October 22, 2020
They were all in good spirits and very nice, not just because I was a customer
Excellent Hotel in Tupelo
BySugar
October 21, 2020
I thoroughly enjoyed my stay at Candlewood Suites. The staff was always friendly and helpful. The room was all that was advertised with stocked kitchen, spacious room, and very comfortable bed.
Over all great stay
ByParker
October 14, 2020
Staff was friendly and willing to help with any questions, cleaning staff was thorough, location was great for dinning out and sight seeing.
Great Stay
ByT. M.
October 14, 2020
No problems at all, smooth check-in, clean rooms., and helpful staff.
Very Nice Hotel
ByJuan
October 06, 2020
Clean and quiet with good Covid precautions. Morning front desk girl was super nice and helpful.
310 Nasty Room
ByWill never stay again. I’
October 05, 2020
Adjectives for the room:
Nasty entry door (back of the door)
Nasty door handles.
Water damage on the ceilings. Yellow and brown water spots on the ceiling and possible mildew.
Expensive room for a room that appeared to be unsanitary.
Booked the room on IHG site and the manager stated the room booked that I wanted is the wrong room on the site. He said on the IHG site, it list two different rooms with different names, but they are the same room.
Hotel is great cov has affected allot
ByJR 20018
September 22, 2020
Need to get outside door and grill fixed
Cleaning did not happen when scheduled
Watch out for IHG Cleaning
ByFrequentIHGer
September 02, 2020
This stay is my 3rd Covid unfulfilled IHG experience. This time the commode was stopped up. The cleaning service could have noticed it, but didn't. It was slow flushing upon check-in, then a couple of hours later, it would not flush.
The last time I stayed in Liberty, MO @ HIE, the bathroom was never cleaned (at this hotel, it WAS). IHG makes promises for Covid that are unfulfilled.
Unhappy customers
ByFamily on Vacation
August 31, 2020
We picked this hotel specifically for the pull out couch, however when we opened it the mattress was gone. There was only one person working and they could not find aany mattresses. My kids had to sleep on one extra comforter and it was very uncomfortable. The bathroom didn't look like it had been cleaned. There was sticky stuff on the floor, hair on the shower walls, mildew on the curtain, and the shampoo/conditioner/body wash dispensers were almost empty. We were told that we would receive a refund in the morning, and then in the morning told a manager would reach out. It's been over a week and we haven't heard anything. Very dissatisfied as we had 3 rooms and all were pretty unsatisfactory.