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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.4

    based on 292 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    292reviews

    • 5 Stars
      190
    • 4 Stars
      62
    • 3 Stars
      17
    • 2 Stars
      17
    • 1 Stars
      6

    Lovely new Room

    By

    July 15, 2017

    They are renovating and I got a newly renovated room very lovely. Front desk staff excellen. Location great many dining and shoppping options.
    The price was right. I travel for work and it's amazing the prices of hotels-I sleep

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    Candlewood West Springfield

    By

    July 12, 2017

    This property is currently being renovated, but it is in a good location that is close to Interstate 91.

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    Perfect for Family of 4

    By

    July 11, 2017

    club

    Spacious, clean, comfy, good value, good location for our needs

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    Love Candlewood hotels

    By

    July 09, 2017

    club

    This property is being totally renovated so the rooms are really nice. As always the staff was friendly and helpful.
    These are the best pet friendly hotels.

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    Remodeled

    By

    June 28, 2017

    club

    While the site was under construction, the stay was still enjoyable. We may have been the first people to stay in our room- we had to take the cellophane off the lamp shades to use them! All-in-all, it was a good experience for us.

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    Comfortable hotel

    By

    June 21, 2017

    I enjoyed my stay. The pool and jacuzzi were excellent, the room was clean, and the room was very comfortable. I can't wait to return

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    Great service, Great place

    By

    June 20, 2017

    club

    The suites are really nice, staff are kind, pool and jacuzzi are amazing

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    Pleased

    By

    June 14, 2017

    club

    Room was spacious and clean but the bed size suffered to make it so.

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    Great everything

    By

    June 14, 2017

    Everything from check in to check out was a smooth transition!! Highly recommended

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    The new room were awesome.

    By

    June 08, 2017

    the new room decoration was very nice. The staff was very polite and timely with checking in. Even though they were under construction

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    Less than enjoyable

    By

    June 02, 2017

    club

    Staff was great. The suite and bed too small and the final straw was the pool being closed

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    Good Tournament Stay

    By

    June 01, 2017

    We were here for a soccer tournament and found our room to be comfortable and met our needs very well. There were a few superficial issues that did not negatively impact our stay. There was some remodeling work being done, so there were dumpsters in the parking lot, and evidence of work being done in some of the hallways. Our room, however, was fully prepared. My only negative was that our bathroom did not have a fan, so when someone showered, the room was steamy for quite a while.
    The beds were very comfortable and the pillows as well. I have to be honest, that was the nicest feature! Our family was able to enjoy down time in between games. We had a suite with two doubles, so we were snug, being used to a queen bed at home. But that's just our preference!

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