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Opiniones de los huéspedes

Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.

Opinión
Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
88%
Recomendar este hotel

Valoración general

4.3

en base a 563 opiniones
88%
Recomendar este hotel

Ratings Breakdown

563opiniones

  • 5 Estrellas
    345
  • 4 Estrellas
    133
  • 3 Estrellas
    39
  • 2 Estrellas
    28
  • 1 Estrellas
    18

reception desk

By

28 septiembre 2016

club

I must say all the girls were helpful but Maria stands
out in my mind as the most courteous and helpful.

Publicado porHotelStaff
28 septiembre 2016
Thank you for the great comments! We are excited you enjoyed your stay with us and look forward to seeing you again soon! Thank you for the Great comments about Maria.
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Front desk and dining lacking

By

27 septiembre 2016

The hotel has a convenient location with acceptable rooms. However, front desk staff was lacking. Couldn't process my IHG credit card, kept telling me the card was declined. I called the credit card and was told the hotel kept submitting the wrong expiration date. Took too long to straighten it out.

In the in hotel dining room, kids under 12 are suppose to eat free. Staff insisted I had to pay for the one child's meal (child is 5) for dinner, even though we had also order 2 adult meals. I finally relented and paid the bill just to be done. The next morning I asked at the front desk about the policy and was told 3 and under eat free, 4-12 year old meals are 1/2 price. When I explained what happened the night before in the dining room, I was told "I don't know what to tell you, but that is our policy" Hum, not what the dining room is doing. How about taking care of the overcharge for the meal. I gave up, it was a hassle dealing with the front desk.

Side note: food in dining room was very good and waitstaff was very good, except for overcharging me.

No recognition for IHG Club members.

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Good location north of Chicago

By

24 septiembre 2016

club

This Crowne Plaza was busy and bustling (complete with late night Karaoke in the bar the night I checked in.) While a little dated, rooms were clean and well-kept. Bed and pillows had been upgraded and service overall was good.

Publicado porHotelStaff
27 septiembre 2016
Thank you for sharing your comments - we are excited you enjoyed your stay and our Karaoke! Safe travels and we hope to see you again in the future!
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grest service

By

22 septiembre 2016

OVERAL EXPERIENCE WAS EXCELLENT. LOVE IT. STAFF WAS ATTENTIVE TO OUR NEEDS AND PROVIDED THE ASSITANCE WE REQUESTED.
ALSO, THE LOCATION WAS PERFECT CLOSE TO EVERYTHING THAT WE WANTED TO DO.

Publicado porHotelStaff
27 septiembre 2016
Thank you for sharing your comments and feedback - we are excited you enjoyed your stay with us and look forward to seeing you again in the future! Safe Travels!
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EXCELLENT SERVICE

By

22 septiembre 2016

Perfect place for groups, excellent customer service!

Publicado porHotelStaff
27 septiembre 2016
Thank you for the great comments! We are excited you enjoyed your stay with us and look forward to seeing you again soon!
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aa

By

22 septiembre 2016

platinumelite

good place to stay good place to stay good place to stay

Publicado porHotelStaff
22 septiembre 2016
Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us! We look forward to seeing you again soon and wish you safe travels!
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Really enjoyed my stay.

By

21 septiembre 2016

club

The hotel compares favorably with many of the finest that I've booked in the past several years. For business or pleasure I would highly recommend this hotel to friends and business associates without hesitation. Clean, modern, well-appointed guest room. Professional, courteous, and handsome front desk staff; fine, well trained young people. Excellent service with a smile. I look forward to the opportunity to stay at this hotel again for future travel.

Publicado porHotelStaff
22 septiembre 2016
Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us! We look forward to seeing you again soon and wish you safe travels!
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Excelente

By

20 septiembre 2016

club

Muy bueno todo, lo unico,que no es que cuando hacian la limpieza del cuarto le movian al termostato y cuandovregresabavestaba demaciadobfrio

Publicado porHotelStaff
20 septiembre 2016
Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us! We look forward to seeing you again soon and wish you safe travels!
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Great service and nice staff

By

19 septiembre 2016

This visit was for business and was the last night spent during a one week visit to Chicago for business. I drove from Champaign, IL on Thursday September 15th to the Northbrook, IL Crown Plaza Hotel in order to be closer to Chicago's O"Hare International Airport.

The drive was 4 hours with some traffic and it was great to have a nice place to stay at with no need to go out for dinner. The staff was friendly and efficient and I was able to relax and eat a nice meal before retiring. Great hotel for the business or leisure traveler.

Publicado porHotelStaff
20 septiembre 2016
Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us! We look forward to seeing you again soon and wish you safe travels!
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Tired after long flight

By

19 septiembre 2016

platinumelite

Had a nice sleep after a long flight. Had a great meal in the bar.

Publicado porHotelStaff
19 septiembre 2016
Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and the the we are happy you enjoy your meal in the bar! We look forward to seeing you again soon and wish you safe travels!
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Thomas A

By

19 septiembre 2016

Best hotel in the US. Love everything about it. The people are caring, the food is good, and the rooms are very clean.

Publicado porHotelStaff
19 septiembre 2016
Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us! We look forward to seeing you again soon and wish you safe travels!
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Clean and convenient

By

16 septiembre 2016

club

Great hotel, professional staff and safe property. I really appreciate the fridge and microwave in all of the rooms.

Publicado porHotelStaff
16 septiembre 2016
Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and the amenities in the guestroom! We look forward to seeing you again soon and wish you safe travels!
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