What a beautiful property and wonderful location in Porto Portugal. The staff was overly friendly and helpful during our stay. Our room was large and luxurious. Bedding was best I may have ever slept
[Más]
on in a hotel property. King bed was comfortable, sleep was easy. As an IHG rewards member, we were treated to a bottle of champagne, local wine and other assorted amenities including fruit, water and snacks. The hotel was centrally located to historical sights and attractions, the river, transportation and more bars, cafes, gelaterias and restaurants than I can count. Check in and out was seamless and the concierge was exceptional. I didn't rate this a 5-Star only because we weren't' made aware of the 3+ year construction project, directly outside of our balconies until two weeks before our stay. Not enough time for us to reconsider and look for an alternate property. Our view, which was sold as "historical city views", actually was construction equipment, temporary fencing and sidewalk inaccessibility. We should have been made aware at booking. We were shown two different available rooms. One was much smaller, they other has the identical view of the construction pit. We should have been told. [Menos]