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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
90%
推荐此酒店

整体体验

4.4

基于 1872 评论
90%
推荐此酒店

Ratings Breakdown

1872评论

  • 5 星级
    1165
  • 4 星级
    449
  • 3 星级
    124
  • 2 星级
    83
  • 1 星级
    51

Clean Rooms and Professional staff

By

2022 五月 16

Check in was a breeze. The room was clean and spacious. I slept like a baby in the comfy bed. Breakfast buffet was pretty good as well. Bathrooms was spotless and the water had plenty pressure and was hot.

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Great meeting point for family flying in for wedding

By

2022 五月 06

platinumelite

Very convenient to CVG and my grown kids took the free shuttle to meet up with us at the hotel. Nice bar area and servers were very friendly. Bar/food prices were reasonable for airport hotel. Please fix Emergency phone in Pool Area so it does not look like a house phone (Red duct tape would do if you wanna go cheap). I mistakenly picked up this phone since it looked like a house phone and label on phone said to dial room # press 7 and then room #. Elderly folks don't always have cell phones so house phones are still needed.

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Comfortable bed, early check in

By

2022 四月 26

I was able to check in early. The location was perfect to places I needed to go. They had shuttle service to and from the airport. They had a restaurant but the prices did not match what was listed on the website. The cost of the meal was more expensive.

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Mrs.

By

2022 四月 02

club

We booked two rooms for our stay. We were able to check in early which was about 1:00pm which was the best part of our stay. When I made the reservation I asked for a crib/pack in play. When I checked in I asked again. The lady at check in said the pool was heated and she had checked it early in the day. When we found out the hot tub jets did not work we did ask for a comp for breakfast so we did get 4 meal vouchers. The pool was like ice, the hot tub had grime and dirt on the sides of it and the jets did not work as we were told. At about 6pm, my daughter went to give her kids a bath and we only had extremely hot water in the tub and sink. Our other daughter across the hall in our other room we had reserved had the same problem. I notified the desk and once again ask for crib and they said they would take care of it. Finally at about 9:00 I physically walked downstairs and told them again about the water issue and needing a crib. A man at the desk said he would call someone. Shortly after I got back to the room a maintenance man came to check it out and then he left and said he would fix it. He came back a few minutes later and said he had to trip something in the boiler room and that it only affected 4 rooms and he brought the pack in play. The next day we went to have our breakfast and the service was good but the chef had a hard time keeping up with making sure everything was fill up with food. The rooms could stand to be up dated and the hallways and elevator need swept. I know this is a hard time with having enough help so I am somewhat understanding.

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Before flight

By

2022 四月 01

Simple hotel, but nice. We stayed there for an early flight the next day. Easy check in and out. Room was clean and had no issues.

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Muy mal servicio

By

2022 三月 30

club

Casi no pudimos dormir, demasiado ruido, en la habitación de la par dejaron una alarma encendida y pasó horas y horas sonando, llamamos a recepción y dijeron que ellos se encargaban y quizá lo hicieron 2 o 3 horas más tarde.

La comida muy pobre, casi no había que escoger, y demasiado caro para supuestamente un buen desayuno.

En recepción la persona que nos atendió un poco de mal humor, no era amable, deberían poner a gente amable dispuesta a servir, sino tienen vocación de servicio para que los ponen a a que atiendan al cliente?
Uno está pagando, no les está pidiendo nada regalado,
PAGAMOS POR UN
MAL SERVICIO.
Nunca les he pedido nada gratis

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Great front desk staff

By

2022 三月 17

Very accommodating staff. Friendly and professional folks who go out of their way to make my stay enjoyable.

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Holiday Inn Cincinnati airport

By

2021 十二月 20

platinumelite

Holiday Inn Cincinnati airport
Overall restaurants the guest rooms were all deluge female early 90s late 80s that needs to be updated list to the 21st-century beds not hard overall good experience but needs a little work done the restaurant and hotel where are they only had a few items on the menu from scale 1 to 10 I’ll give it a two but other Nat nice property atriums real tractors staff very friendly compliant I would recommend if they was traveling to Ohio from the Cincinnati airport but as a resort kind of state now I would not recommend until they updated I hope this review gave you a little insight on what’s going on the property if you need to contact me for the reason my cell phone number is 740-600-1304 thanks and have a great day

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Great stay!

By

2021 十二月 19

Had a great stay experience at this hotel. Excellent staff, great food and drink.

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Cincinnati Stay

By

2021 十二月 18

club

Clean hotel. Great guest service. Friendly. Good amenities.

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hotel stay

By

2021 十二月 14

I ended up getting put on a first floor hotel room which made it a little difficult to sleep since there was a motor going outside my bedroom the whole night. I also was told to wait at the wrong zone for the shuttle and ended up having to pay a 37$ uber instead. The location was good and room was clean. Staff was nice and helpful after that. The hotel restaurant was good as well.

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Perfect spot to stay when flying

By

2021 十二月 14

platinumelite

The proximity to the airport and the availability of the shuttle made this the near perfect hotel.

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