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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.4

based on 896 reviews
95%
Recommend This Property

Ratings Breakdown

896reviews

  • 5 Stars
    524
  • 4 Stars
    284
  • 3 Stars
    62
  • 2 Stars
    15
  • 1 Stars
    11

Initial bad experience, but satisfactorily solved

By

22 January 2017

club

At check in I asked for a quiet room.
-"Trust me, sir, I'll give you a very good room.", was his answer.
And I couldn't sleep at all because of the traffic and train noise!!!!

Fortunately, next day I asked for a change, and then I was offered a really quiet one.
If there is not availability, say it, but do not lie people, please.

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Very high quality for a Holiday Inn

By

21 January 2017

This hotel is of a higher standard than most Holiday Inns in North America. While not as luxurious as many 5-star hotels in Bangkok (which are probably the most luxurious hotels in the world) .. the standard is very high ... and I would recommend this hotel for anyone on a mid-range budget.

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Will use this one again and again

By

19 January 2017

One of the best Holiday Inn hotels I have stayed in better than the attached and much more expensive Intercontinental next door.
The staff were all fantastic especially the concierge and club Lounge staff.

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前台会中文很不错

By

17 January 2017

开票发票信息比较负责,前台会中文理解中国开票要求,顺利开票。开票发票信息比较负责,前台会中文理解中国开票要求,顺利开票。开票发票信息比较负责,前台会中文理解中国开票要求,顺利开票。开票发票信息比较负责,前台会中文理解中国开票要求,顺利开票。

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Nice hotel

By

17 January 2017

club

good location, next to station of chitlom,
nice staff
clean room
no free wifi

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Staff excellence

By

16 January 2017

club

Power issue handled immediately
I then thought my power converter was ok to use but it blew the breakers
Maintence reset
Club staff produced a transformer for my wife's hair curler
They also fixed me up with plug adapter and an apple power charger for my iPad

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Excellent facility in every regard

By

15 January 2017

Thanks again, plenty of choice in Bangkok but would be hard to find better regarding cost, staff, food and location

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笑顔のおもてなし

By

11 January 2017

club

ドアマン、フロント、エレベーター前、客室清掃、荷物預りなどどのスタッフの方々も気さくな方々で素敵な笑顔で迎えてくださいました。
駅も近く、ロケーションもよかったです。
FreeWifiであればもっと良かったですが、その他は申し分ありませんでした。
なた機会があれば利用したいと思います。

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タイランド内のIHGホテルについて

By

11 January 2017

今回のバンコク滞在中にIHG関連ホテルには3箇所(他にインターコンチネンタル、ホリデーインスクンビット)宿泊利用した。
Holiday Inn bangkok は残念ながら、その中では、一番失望した。
このホテルの室内外の老朽化と清潔感は残念のものであった。
当ホテルと併設されるインターコンチネンタルとのすべての面においての余りにもある格差は料金設定で仕方のないものだと、納得させられるものではなかった。

Posted byHotelStaff
17 January 2017
Dear Tomヤムくん47, 率直なご意見をお聞かせいただきありがとうございます。せっかくご利用いただいたにもかかわらず、ご期待に沿えず、大変申し訳ございませんでした。お客様からのご意見を真摯に受け止め、他のスタッフと共有し、サービスの改善に役立てさせていただきたいと思います。またの機会のご利用をお待ちしております。次回のご利用の際には、よりご満足いただけるご滞在を提供できるよう尽力してまいります。 敬具 Kirati General Manager
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Mattress and Internet

By

11 January 2017

Some mattress are too old and had already sink in. Need to replace. If you can, increase the speed of the internet.

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Our second home!

By

10 January 2017

We just love staying at Holiday Inn every time! Excellent staff indeed and exceeds our expectations. Be sure you will be receiving a warm welcome from everyone. Keep up the great work holiday inn cause we will be checking in soon :)

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Very comfortable bed and great service

By

09 January 2017

platinumelite

One of my favourite hotels in Bangkok.
Great location, very comfortable bed, clean rooms and excellent service .

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