Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 978 reviews
87%
Recommend This Property

Ratings Breakdown

978reviews

  • 5 Stars
    562
  • 4 Stars
    242
  • 3 Stars
    76
  • 2 Stars
    51
  • 1 Stars
    47

Good value and clean rooms

By

14 November 2019

club

The room and bathroom were clean. Close to the train station. Unfortunately, we had very loud folks arrive on our floor the Sunday night of our stay. It took some time for security to come up to quiet them down. This was the only negative of our stay.

Read More
Read Less

Good for transit and shot stay

By

11 November 2019

I used this hotel twice during a year and it’s very convenient for transit reasons and short stays

Read More
Read Less

An inconsistent level of quality

By

11 November 2019

club

Our second stay at this hotel was overwhelmingly disappointing. There was a 1” hole drilled in the front door to our room. The pool and hot tub were not heated the second night because (according to the lifeguard who spent the entire time watching videos on his phone) the manager decided to turn it off. There were no towels in the pool area the first day and then the second day there were floor mats instead of towels.

Read More
Read Less

Viaggio a Brooklyn

By

11 November 2019

platinumelite

Tutto ok! Ho riscontrato un problema nel bagno che è stato risolto velocemente dal personale

Read More
Read Less

Be Warned! Nothing good about this place.

By

10 November 2019

club

Too much to mention. Do yourself a favor and Just keep looking!

Read More
Read Less

Great service

By

10 November 2019

Short stay this time , but will always stay at the Holiday Inn when in Brooklyn

Read More
Read Less

Front desk manager Henry excellent

By

08 November 2019

club

Henry went above and beyond the call of duty and helped me the night before an interview and was extremely helpful.

Read More
Read Less

Excellent service and comfortable bed

By

06 November 2019

club

Checked in with no problems by friendly, helpful staff. Great room with a view of New York bridges and the Statue of Liberty.

Read More
Read Less

Comfy but bad service

By

06 November 2019

club

It was ok for what it’s worth. My customer service from employees were trash.

Read More
Read Less

Staff is wonderful

By

02 November 2019

platinumelite

I had gotten hurt on vacation with my grandchildren and the staff had helped me so much. They took care of me and made sure my grandchildren were feed and cared for. These people aren't just working they treated us like family and made sure that we were going to make it home safely. I am so glad I stayed here at a time when I needed people the most. Thank you to the entire staff for helping me.

Read More
Read Less

Mini vaca

By

30 October 2019

platinumelite

Pool area was the best. Parking garage next door with valet parking is bonus. Staff always friendly, accommodating, helpful and resourceful. The 2pm checkout was nice suprise.

Read More
Read Less

Awesome stay

By

30 October 2019

club

Beautiful room with an amazing view. Bed was extremely comfortable. Lots of great pillows. The shower was awesome too. Everyone at the front desk was very friendly and welcoming. Great stay!

Read More
Read Less