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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
82%
のお客様がこのホテルをおすすめしています。

総合評価

4.1

XXに基づく 1487 お客様レビュー
82%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1487お客様レビュー

  • 5 スター
    697
  • 4 スター
    427
  • 3 スター
    200
  • 2 スター
    96
  • 1 スター
    67

Excellent value, exceptional staff

By

5月 15, 2022

The hotel has excellent facilities, which differentiates it from many other hotels in the area. The staff are extremely helpful, with particular mention of Jake in front of house.

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All a bit tired

By

5月 04, 2022

club

Im sure everyone is trying to catch up after the pandemic so it may not come as a surprise to learn that this hotel is way behind the usual standard. No staff at fault just a real lack of investment. The IHG website is not very clear and using Parking Eye to police the carparks is a huge mistake as they are the most unfriendly company ever.

All in all the company needs to take more care of staff to employ the best and then get the paint out and ditch Parking eye.

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Location

By

4月 27, 2022

Not a bad location for visiting Paultins Park (£20 taxi).
Friendly and helpful staff.
Nice open bar area with a well stocked bar.
Good swimming pool, the steam and sauna are a great addition.
The rooms could do with an update and some sound deadening.

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Great Overnight Stay

By

3月 27, 2022

club

Chose this hotel for the easy parking, easy access to the motorway but far enough away not to hear it. Good room, good breakfast and reception staff who were interested in us - on our way to catch a ship. Twenty minutes easy walk through quiet roads to the Swan Shopping Centre to kill time in the morning. In addition, a comfortable lounge with complementary newspapers.

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Excellent short stay with great service

By

1月 20, 2022

club

We have stayed at this Holiday Inn several times - very handy for visiting family. Location couldn't be better, just off M3 and easy to walk in to Eastleigh shops from hotel. I love the fact it has a swimming pool, a huge plus for me. The breakfasts on both mornings were superb - I don't usually have a cooked breakfast so the choice of cereals, fruit, nuts, cheese, bread, juice, milks were super. Room very comfortable as always (I heard that rooms are to be updated soon). The rate was very reasonable for January. Very helpful, friendly staff. No complaints!

The reason I gave room and comfort 4/5 was that the room was a little cold at times. We worked out how to put the heating up a degree or two and put the fan on but it didn't make it very warm. Not really a problem - I could have asked reception but didn't!

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No sleep

By

12月 20, 2021

Hotel issues

Room

Very dated bathroom
Bathroom mould seal and floor
Shower head dirty

Dinner

No lamb shanks on a Friday
Steak overcooked and chips hard

Sleep

Linen wagon very noisy at6am woke up couldn’t get back to sleep. Saturday morning!!!
Noisy above us till 11pm
Phone didn’t work

Told to bring a towel from room which would have smelt of chlorine
Jacuzzi not working and looked awful

Breakfast
No pancakes
No muffins
No rolls
No black pudding
Eggs and sausage overcooked I have pictures
Cold food £16.95 for breakfast
Orange juice
Masks not enforced
Staff member handled bread
Also sprayed around menus and wiped table without picking up menus

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Good Holiday Inn

By

12月 18, 2021

This is a good holiday inn. The facilities are good and it’s a good location (in my case to access the motorway). The hotel was also clean and quiet.

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Perfect place

By

12月 17, 2021

club

We stayed over the weekend at this hotel, and we were delighted. The room was spotlessly clean. We enjoyed the indoor swimming pool.
As a minus, I would say that some of the staff looks very unhappy doing their job and this was reflected in their unfriendly attitude with us.

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A really friendly well run hotel

By

12月 17, 2021

I use this hotel for business when working in the north. The staff are always so friendly, helpful and will go the extra mile to make the stay perfect.
The hotel is exceptionally clean and really well run, the food is always hot and very tasty too.
Thanks to Gareth and all the team, it’s the efforts of your team that always make me choose your hotel over any others in the area.

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A good leisure stay.

By

12月 16, 2021

A good standard hotel, but don't expect tip-top quality for the price paid. Everything was fine, but no black pudding at breakfast. All was very, very clean, and the staff were without exception smiling and keen to please. My wife and I would stay again. Easy access from M3 motorway, and only a few miles from Southampton.

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Time for a refresh

By

12月 13, 2021

club

The experience wasn’t all bad, I was really put off by the overall condition of the site. Bathroom tiles were grouted with silicone sealant and there was a large hole in one. (It was presumably a hatch for access to the plumbing, this should be in the corridor or a service void like at other hotels, this looked terrible) The decor and general appearance was tired and needed some TLC, bad paintwork, damaged walls, banging doors.
In this day and age I expect there to be plenty of sockets to plug in my tech, very very few and no USB outlets which again is easy to fix just nobody has done it.
Just doesn’t reach the standard I expected from Holiday Inn and the prices charged. It has put me off using this brand again, other brands are better by quite a long way

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Good value and great food

By

12月 12, 2021

Enjoyed my stay for work at this hotel, I stay at various holiday inns throughout the country but this one seems quite a bit better in terms of food/breakfast, drink selection and cost...plus having a bath in the room is a nice touch.

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