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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
83%
のお客様がこのホテルをおすすめしています。

総合評価

4.1

XXに基づく 1305 お客様レビュー
83%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1305お客様レビュー

  • 5 スター
    619
  • 4 スター
    379
  • 3 スター
    166
  • 2 スター
    84
  • 1 スター
    57

Stay

By

11月 13, 2020

club

Great stay hotel and staff awesome pleasurable stay enjoyed it many thanks to all the staff

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Complete lack of cleanliness

By

11月 13, 2020

The room we stayed in during our 1 night stay was not hoovered at all. There was hair everywhere on the floor, how the cleaning staff missed this was beyond me (especially during these unprecedented times). We asked for this to be cleaned by reception and was told this would be cleaned once we was out of the room having dinner. When we returned from eh restaurant nothing had been done. So again i went down to reception and asked if this was done and was told that the maid had already been and cleaned, this was clearly not the case and requested for the maid to come back up so we can show her the dust and hair. The maid turned up and she was cleaning around the hair and still didn’t see it until we pointed it out to her and eventually she then hoovered this up. I could not believe that this spot could of been missed as it was literally outside the bathroom floor which indicates this room was not cleaned properly at all. I understand this is priced competitively and is meant to be great value, however this is basic cleanliness and this was completely disregarded.

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hotel visit

By

11月 13, 2020

Can only say this is a super hotel, nothing to much trouble for lovely team, every one made for a relaxed stay.

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Comfortable and clean

By

11月 12, 2020

We had to stay due to being evacuated from our home the staff made us feel very welcome and the room was clean and comfortable. The only downfall was the food we ordered was not as good as we expected. The breakfast was great and easy to get we had to take it to our room and to eat which is okay and felt safer than eating in a restaurant but we only had one chair to sit at the table. Apart from the 2 minor points I have no other complaints.

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EXCELLENT VALUE FOR MONEY

By

11月 10, 2020

platinumelite

Very well organised hotel with regards to Covid-19 cleanliness.
Friendly helpful staff

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Great and Comfortable Stay

By

11月 06, 2020

We chose this hotel for 1 night stay (in a Paultons Park package deal). The stay was comfortable, staff was friendly, good care was taken for social distancing and hygeine. Food was good (Breakfast buffet with a decent variety of items was a pleasant surprise over 'Grab n Go' options mentioned while booking the stay)
rDefinitely Recommend for a short stay.

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Comfortable Stay During Lockdown

By

11月 02, 2020

We went to the Holiday Inn during October half term. They were very good at keeping us feeling safe during this time. We had room service at no extra charge for dinner, with kids meals free when purchased with adult meals. We also got a cookie and milk for the kids each as we had been at Peppa Pig World all day.

Breakfast was good - we had to prebook and it was served at the counter with the kids getting plastic bowls and plates to use.

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Friendly hotel

By

11月 01, 2020

Friendly hotel with a professional approach, the breakfast was excellent.the room was a little tired but other than that no complaints.

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Two night stay for business

By

10月 31, 2020

Have stayed previously and pleasing that the high standard was maintained which was excellent
The staff were fantastic, always helpful with a great attitude which made my two night stay perfect
I had the breakfast bag, grab and go, which was delicious, no issues
For dinner I had room service and no issues, delicious food
Overall great stay and special thanks to all the staff, keep up the good work and take care in these difficult times

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Good hotel, nothing fancy

By

10月 30, 2020

We stayed at this property after unexpectedly staying longer in Southhampton. This was a good value for the price and the breakfast and staff were friendly and nice.

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Lovely stay

By

10月 29, 2020

We really enjoyed our stay, lovely staff and clean rooms, everyone was really polite and helpful no matter what the request was

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Great staff and stay

By

10月 29, 2020

Staff were very helpful and restaurant staff in particular were kind and family friendly.
Bathroom taps were a bit loud but that’s the only negative from a great stay!

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