 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
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Open Gallery
Rude staff, canceled rooms 2x
Byleeannv
June 21, 2022
Our reservations were booked through the hotel directly and were cancelled 2x prior to our arrival! We stood in line 1hr. and 45 minutes waiting to get all of our rooms, which still were not the doubles we requested. Prior to my arrival when calling to confirm my reservations the staff was very rude and accused me of yelling at her.
Stay somewhere else
ByJason985
June 20, 2022
Too many issues to bother, my money is valuable to me. I would not waste it here.
AC was extremely loud. Room was not cleaned very well
ByMadisonmeg
June 14, 2022
AC unit was very loud and it could not be adjusted. Room was not clean. There were coins on the floor, bed pillow looked rumpled and saw hair on it. Bathroom needed grout cleaning. Good location to downtown Alexandria
Comfortable Beds.
ByJokerjr
June 07, 2022
The bed was good, the room was clean. The service of getting clean towels, was slow. I had to go to the customer service desk to get new clean towels sent to my room. The hospitality room had no Air- Conditioning. The food for breakfast was cold, and the eggs were tasteless, and very grainy, the biscuits were very oily looking, to have with the sausage and gravy. The waffles were cold.
Convention Hotel
ByCEPM
June 06, 2022
Staff was wonderful and very helpful! A convention can only run as smoothly when the hotel staff goes the extra mile and this staff did just this!! Thank you!
Comfortable room and friendly staff
ByAprilLee13
June 02, 2022
Upon arrival our group was greeted with smiles and great attitude. The rooms were spacious, clean and well stocked. It was nice to have the gym well stocked with working equipment. Look forward to our next stay.
Property has degraded over years
ByNational Guard Bureau
May 20, 2022
Homeless all over property. Cleaning staff rude and didn't clean room. Manager and desk staff amazing. 17 dollars for cold cut sandwich. No other restaurants nearby. Breakfast buffet 13 dollars for powdered eggs and one cup of OJ
Probably staying elsewhere
ByBfish81
May 15, 2022
Meh. It wasn’t horrible but overall could’ve been much better. Most of the staff are nice. Most of the experiences were good with the bad was so bad that it just outweighs the other good parts.
Great rooms, and very clean
ByNikki
May 13, 2022
It was a great place to stay. I have been here several times. Just had some a/c issues that I wasn't very happy with, but over all good. I will return
Easy Check in and comfortable room
BySrouxd162
May 11, 2022
I arrived very late, but the friendly staff helped to get me checked in quickly. My room was already cool and comfortable when I arrived and I was able to shower in a clean bathroom and sleep in a comfortable bed.
Best holiday inn I’ve ever stayed in!!!
ByBill
May 09, 2022
Great hotel and amazing staff. Great resturant and very quite. The pool was very clean. The bar was pleasant and the food was great. Can’t wait to stay again. It’s right in the heart of Alexandria’s historic downtown.
Comfortable Bed
ByTheresa 13
April 26, 2022
Overall I had a very good experience at this hotel. The staff was courteous and the room was clean.