Rated 3.6 out of 5 by 145
Rated 4.0 out of 5.0 by him15 billing
I have had billing problems since 1/2015. They billed me personally for the 4 rooms that I get each week instead of my company. It took several weeks to try to get this straight. I asked them to take my card off file which I never wanted ON file to start with. I have done business with NorthLake HI off & on few several years. Five charges were charged the second time and had to be removed. One charge was never taken off and when I brought it to their attention again and they tried to fix it...they charged it again. I had asked them to take my card off file. My company pays for the rooms through company billing. you can imagine what my banking statement looked like. As of today, it is still not straight. The stay at this facility has always been good but this kind of business transaction is unacceptable.
March 2, 2015
Rated 1.0 out of 5.0 by sme2b4u uuuggghhh
where is the hotel? behind all the work? doors locked
February 28, 2015
Rated 1.0 out of 5.0 by travell512 Stay somewhere else
Hotel is under a renovation, this is not disclosed when booking. It is more than minor. Televisions do not work, rooms are not ready for guests when they arrive.
February 25, 2015
Rated 4.0 out of 5.0 by Roger Wilko Bring you cell phone
Ov erqall my stay was okay but even though the staff tried to fix the telephone problem they were incapable.
February 23, 2015
Rated 3.0 out of 5.0 by Bullet79 Very Nice Room
The front desk staff was outstanding. The room was very nice. However, the hotel is being renovated and some of the amenities were not available. Parking was tight due to large trucks taking up multiple spots.
February 22, 2015
Rated 5.0 out of 5.0 by Seals6 Visit to Atlanta
My stay was very nice. Price was very good. Staff was very nice and helpful. I would stay again.
February 18, 2015
Rated 5.0 out of 5.0 by pond creek kid Great place to stay, Staff are great!
The staff is what made this place feel like home, when you stay three weeks that is important to feel that way and appreciated by them!
February 11, 2015
Rated 4.0 out of 5.0 by travel12321 nice and clean
hotel under renovation, but staff friendly, rooms are clean
February 10, 2015