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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 687 reviews
89%
Recommend This Property

Ratings Breakdown

687reviews

  • 5 Stars
    411
  • 4 Stars
    168
  • 3 Stars
    54
  • 2 Stars
    34
  • 1 Stars
    20

Forgotten

By

August 15, 2017

This holiday in is my home away from home every week for the last 5 months, except for the friendly hello when I check in you would think it's my 1st time here, I have to make sure they have a room with a king bed and a refrigerator in it because sometimes I have to stay in a room with twin beds and most of the time they have to bring a refrigerator to my room. They know I'm coming here every week because I make reservations so why isn't there a room the way I like it reserved for me?

This week I have guest flying in and I ask a week ago for a suite for this week but I was told they didn't have one what happened the members guaranteed rooms? Now I can't even get two rooms that connect again it's like they forgot about me, I work out of town all year long and I stay at a lot of hotels and I always go back to because they make me feel just that little bit of special, here I feel forgotten and it's my 1st time here every week.

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Great Stay

By

August 14, 2017

club

We stayed for one night at the hotel to attend a wedding. The hotel staff were excellent-very friendly and helpful. The hotel and room were very clean and the room was very comfortable. We would definitely stay again.

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Impressed

By

August 12, 2017

club

Great room, great bed, great staff!!! The restaurant and their burger was very good!

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Amazing Hotel & Service!

By

August 07, 2017

We came to the area for a funeral, and from check-in to check-out, I have nothing but great things to say about this hotel! Staff are amazingly friendly and helpful. Rooms are spacious, clean and full of all the amenities you come to want and need in a hotel. Their hidden gem of a beautiful courtyard and outdoor pool were the perfect place to relax. We even held a luncheon in their restaurant after the funeral, and everyone had nothing but nice things to say about the food and staff. And their free shuttle to go around the area could not be more convenient! I recommend that anyone coming to Westbury for business or pleasure stay there!

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great servie

By

August 03, 2017

club

it was a great place and i enjoy the stay breakfast was great the service great room

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Good stay

By

August 03, 2017

club

Stayed there after a wedding next door. Everything was nice except for the bar. The bartender was extremely slow and he was out of the wine we wanted and out of ice. How does a bar run out of ice. Besides that everything was great and the courtyard around the pool was a great place to hang out.

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Clean Room

By

August 01, 2017

club

Our room was very clean. The beds were comfortable. The bathroom had lots of towels and soap etc. We had everything we needed for a comfortable overnight stay.

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Business trip

By

July 31, 2017

platinumelite

The hotel staff was very friendly during check in and for the duration of my stay. The room was very clean and all my needs were met. The breakfast was great and my overall experience was great!!

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Nice bed. Quiet neighborhood.

By

July 30, 2017

club

Is it clean nice no-frills room. The Internet was very easy access and stable. The coffee in the morning was easily accessible and good.

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Comfortable bed, great breakfast

By

July 29, 2017

club

Great location to the University. Check out was a snap

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Great location

By

July 28, 2017

platinumelite

Excellent service,front desk office was very accommodating

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Comfortable bed

By

July 28, 2017

club

It was good or is a very good deal for the money. Comfortable bed clean room and friendly staff

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