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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 277 reviews
89%
Recommend This Property

Ratings Breakdown

277reviews

  • 5 Stars
    189
  • 4 Stars
    44
  • 3 Stars
    13
  • 2 Stars
    20
  • 1 Stars
    11

Relaxing

By

January 20, 2020

club

Clean, comfortable and relaxing. Food was good too

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Two nights of Heaven

By

January 14, 2020

club

This hotel property is the best in the area. I have stayed at three other properties, and there is NO COMPARISON. The breakfast and room service was wonderful. We were a little disappointed on our last morning at breakfast because there was no biscuits and gravy on the bar. The waitress mentioned it to the cook, and he came out an apologized. He then asked if we had time to wait on an order. After the time he told us, he came out and delivered the biscuits

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Ok but not great value

By

January 12, 2020

club

Ok but not great value. Have to pay for breakfast too.

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Great room

By

January 12, 2020

club

The best hotel room I’ve ever stayed in also this hotel was clean. Every time I stay in Decatur IL I stay at this Holiday Inn.

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Beautiful Hotel

By

January 05, 2020

The staff was great. The room was great. The rest eas great. The only issue that I had was that the water didn't get quite hot enough.

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Exhausted!

By

January 04, 2020

platinumelite

Moving Mom and need a place to get some decent sleep.
History with IHG

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Disappointing Stay

By

December 29, 2019

I had spent upwards of an hour researching area restaurants trying to find a place to eat on Christmas morning before booking this hotel. Instead I chose this hotel ONLY because of their "two for breakfast" rate. Imagine my surprise then when we got to the hotel and found that the restaurant was closed not only Christmas day but Christmas eve as well. The desk clerk apologized and gave me the AARP discount but obviously she couldn't make an open restaurant appear magically. We visit relatives in the Decatur area every year and this will be the only and last time we will be staying at this hotel. Very disappointing.

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air conditioning was broken had to switch room .

By

December 25, 2019

club

making sure the rooms heat and air-conditioning work , we had a room that the air was broken and had to pack up everything to move to another room , that worked great .

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Great stay

By

December 15, 2019

Friendly staff, clean room, good restaurant. Will stay again when in the area

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Good location

By

December 13, 2019

Located off the interstate and plenty of restaurant options near by. You’ll get a good nights rest here.

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Great stay

By

December 10, 2019

club

Staff was friendly and helpful and the rooms are like new.

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Great Hotel

By

December 09, 2019

Clean, great service, safe, and relaxing! What else can you ask for on a business trip stay?

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