Rated 4.3 out of 5 by 98
Rated 5.0 out of 5.0 by ehmackin Teresa is the reason
I can stay anywhere honestly, but I stay on the WB with Teresa b/c she is so wonderful and knows me. I honestly feel like we are family. She goes out of her way to make sure things are going well for me and everything I need is taken care of.
July 5, 2014
Rated 4.0 out of 5.0 by smiles7960 My stay in NOLA
Nice rooms and staff. Laundry is a bit more than others. Nice pool and work out room. Food is good at the grill. Reasonable food prices.
July 1, 2014
Rated 5.0 out of 5.0 by tumbleweed2014 Breif visit
Very nice hotel and the staff are very responsive to guest needs.
June 29, 2014
Rated 2.0 out of 5.0 by Kymberli Really Dustin you think you're going to get a 10
Checked in rather late in the evening the front desk person, I think his name was Edward was great, after that it all went down hill. Rooms where dirty, supplies where not replenished, the hotel people had me stand at the front desk while they carried on personal phone calls (without acknowledged my presence), no one greeted at the restaurant, and a reception was advertised but no one was around to greet guest (which is difficult when you have never been there and didn't really know where to go (found out later that I should have just gone up to the bar, maybe they could have put that in their notice).
Hate to not say anything nice, so I will say the view was awesome.
June 27, 2014
Rated 4.0 out of 5.0 by optie personnel
Your staff were very friendly and helpful.Believe breakfast should be offered without charge.
June 25, 2014
Rated 5.0 out of 5.0 by nelly1 holiday inn
we did not have any trouble, it was quite the food was awesome the bar also good.
June 18, 2014
Rated 5.0 out of 5.0 by CircleB Great Service & Hotel
We just stayed at the Holiday Inn Westbank in Gretna, La from June 12th to 15th. From the moment we checked it in to the time we left which was 3 nights was awesome. The staff is is extremely friendly and accommodating. Always had a smile. Even the maids where awesome!!! The room was large and clean. The ONLY compliant and really it is not a compliant. I like coffee and there always seemed not to be any, but the hotel was full.
The restaurant staff was friendly BUT very slow.
The hotel is a short cab ride to the Riverwalk, and French Qtr.
Will stay here everytime!!
June 18, 2014
Rated 5.0 out of 5.0 by Daryl81 Just relax
Great place to stay staff is very friendly and will help you with anything they can the girls up front ( Treasa and Shirlonda ) always have a smile and take time to say hi. The Roundhouse Bar and grill is a great suprise Moke and her staff really try and make sure everything is to your liking and have Treasa make you one of her Rum Punch, as good as you will find in Nawlin's the menu is got alittle bit of everything but try the blackend shrimp pasta " KILLER " and you are only 4 miles to the french quarter a short cab ride.
June 5, 2014