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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 616 reviews
93%
Recommend This Property

Ratings Breakdown

616reviews

  • 5 Stars
    448
  • 4 Stars
    118
  • 3 Stars
    29
  • 2 Stars
    12
  • 1 Stars
    9

Excelencia

By

November 11, 2019

platinumelite

Es muy amable y agradable la estancia con personas que podamos platicar y conocer, tener información del lugar y disfrutar de mejor manera la estancia

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Holiday Inn Orizaba

By

November 08, 2019

I love this hotel. It is conveniently located off the cuota highway and is easy to get to and back on the highway from. The staff are all always friendly and helpful. I travel with two dogs so finding hotels to stay at in Mexico can be a challenge. The staff here has always welcomed my dogs and made them feel as welcome as I am. Having the restaurant/bar on site makes it easy for me to not leave the dogs alone in the room for long periods of time, and the food is delicious with a great menu. There is plenty of free parking and that is so convenient. The staff always helps to take our luggage up to our rooms and have even offered to help with the dogs. The rooms are very comfortable and quiet and clean. I can't wait to return!

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Buena atención excelente servicio

By

November 07, 2019

club

Personal atento y servicial excelente habitación cama súper cómoda buen servicio excelente sabor de los alimentos del bufete de la mañana variedad de platillos excelente limpieza en la habitación y trato amable

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Excelente Servicio

By

November 06, 2019

Ampliamente recomendado, habitaciones limpias y con el espacio suficiente, buen servicio de internet.

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Buen hotel, barato

By

November 04, 2019

club

Buen Hotel y barato, la comida es buena y variada. Me gusto la terraza y en general el hotel esta bien.

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Excelente servicio

By

November 04, 2019

platinumelite

Me agrada la cadene de Hotels IHG, para mis negocios, y descanso en familia,
las ubicaciones del los mismos oteles me facilitan en muchos aspectos.

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Excelente servicio y cómodas instalaciones

By

October 30, 2019

club

La atención del personal fue excelente. Siempre amables y dispuestos a atender cualquier necesidad que tuviera.

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EXCELENTE SERVICIO

By

October 29, 2019

club

Muy cómodo y excelentes condiciones generales, buena comida y las habitaciones limpias

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Alimentos

By

October 28, 2019

Un poco lentos el personal del resraurant. Tardaron mucho en llevar los Alimentos a la mesa y para cobrar ni se diga, mucha espera.

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Orizaba

By

October 28, 2019

club

Buen servicio, buenas instalaciones, alberca y desayuno.

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Pésimo servicio de recepción y reservaciones.

By

October 22, 2019

Mal trato y poca empatía del personal de recepción y reservaciones.

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execelente servicio

By

October 22, 2019

club

El personal del hotel te prestan una excelente atención de calidad y siempre con calidez

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