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Hotel Features

Elegant and comfortable, totally renewed Full Service Hotel. New Internet platform for our guests, WIFI and Wired high quality connectivity; guaranteeing a speed of 5MB Navigation, without disconnection. During your stay in Queretaro don´t miss "Los Naranjos Grill" is a terrace to enjoy the nature, sunsets and the beautiful sky of Queretaro and enjoy a great beef cut or a giant hamburger.

Business Services

  • On-Site Business Center
  • Business Center is open 24 hours a day
  • Staffed Business Center
  • Business Center Staffed Between 9:00 AM and 7:00 PM
  • Printer
  • Copying
  • Scanner
  • Office supplies available

Entertainment & Recreation

  • For children, we offer beautiful gardens with playground and board games such as soccer ping pong and hockey table.
  • Indoor Children's Pool
  • Outdoor Pool
  • Heated Outdoor Pool
  • Outdoor Children's Pool
  • Outdoor Pool Hours of Operation: 8:00 AM to 8:00 PM
  • Poolside Services Offered
  • The outdoor heated swiming pool is located in the main hotel garden, ideal for relax time or to enjoy with the family and friends in an harmonic ambiance, including a kids area as well as 3 Jacuzzis.
  • Cocktail Lounge
  • Table Tennis/Ping Pong
  • Tanning Beds
  • On-site Children's Activities
  • 700 square meters of beautiful gardens with playground, big doll house, hanging bridge and a big plane with slides. Board games to share in family as football and hockey table. Nannies on Sundays brunch and lunch time.Famous for the private parties around the outdoor heated pool where kids swim, run, and play; including the Gazebo "El Campanario" to enjoy delicious food.....entertainment without limits!!
  • Night Club

Health & Fitness

Complimentary Fitness Center

For guests only. Fully equipped fitness center with treadmills, cross trainer, recumbent bike and one multi station. Electronic key lock, only hotel guests can access with electronic room key. Guest enjoy exercising in the gym surrounded by gardens

Hours of Operation: 12:00 AM to 11:59 PM

Fitness Center Equipment:Stair Stepper, Treadmill, Elliptical Machines, Stationary Bicycle

Fitness Center Type:EXTENSIVE

Last Renovation of Fitness Center Equipment:2014

Housekeeping & Laundry

  • Daily Housekeeping
  • Full Service Housekeeping
  • On-site Guest Self-Laundry Facilities
  • Hours of Operation: 9:00 AM to 7:00 PM
  • Dry Cleaning Pickup/Laundry Valet
  • Same-Day Dry Cleaning
  • Hours of Operation: 9:00 AM to 7:00 PM

Internet Services

  • Wired Internet Available in Rooms, Suites, Business Center and Meeting Spaces.
  • Standard wired Internet service is free for all IHG® Rewards Club members
  • Wireless Internet Available in Rooms, Suites, Business Center, Public Areas and Meeting Spaces.
  • Standard Wireless Internet service is free for all IHG® Rewards Club members

Added Value

  • Concierge Services
  • Executive Club Level
  • Language Interpretation
  • Wake Up Calls
  • Foreign Currency Exchange
  • Porter/Bellman
  • Doorman
  • Baggage Hold
  • ATM/Cash Machine
  • Safety Deposit Box Available
  • Gift Shop
  • Grocery Shopping Service
  • Newstand
  • Doctor on Call
packages
Packages and Specials