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Rated 4.4 out of 5 by 1233 reviewers.
Rated 4.0 out of 5.0 by Good Room The room was clean and nice but the bed was hard and the couch was uncomfortable to sit on. But all in in all a good room and the staff was great. Even though the bed was hard I slept good I just like softer beds. I do love being on the river walk it is easy to get to anything you may need there. June 29, 2016
Rated 5.0 out of 5.0 by GREAT SERVICE Excellent location for visiting The Riverwalk area. Staff were friendly and welcoming. Rooms were clean and comfortable. Great vacation overall. June 27, 2016
Rated 4.0 out of 5.0 by Poor Drains / Parking Shower drain was slow to drain and water collected into the tub during a shower. It was kind of gross to shower in this slow drain. Parking is rather expensive for this location and parking lot crowded in the evening. When I choose hotels, I look for hotels that are not going to charge me a ton for parking. Parking only once a day and paying $50 for 2 nights is a bit expensive. Lastly, I have stayed at many Holiday Inns and this one did not have the morning breakfast and that was a disadvantage to my family. June 23, 2016
Rated 5.0 out of 5.0 by Nice updated Holiday Inn Quick one night stay overlooking the Riverwalk. The hotel was very clean and the staff was great. Breakfast in the restaurant is worth the price and Carlos was amazing. Keep up the good work! June 23, 2016
Rated 5.0 out of 5.0 by valets donta and jaret were great, room and bed comfortabel thanks so much to all the hotel staff, we have stayed here at riverwalk holiday inn a number of times over the past several yea rs, we love it, ,, just want to say that jaret and donta, the valets stand out as an asset to your company, they were not impatient with me at all and extremely, helpful,,Thank You Guys. from the lady with the black cadillac srx. also, your hotel had a hotel lock box, although not in the room, i was thankful you had 1 for me to use. June 22, 2016
Rated 5.0 out of 5.0 by Comfortable stay. A great experience for a short stay, impressed with staff and overall condition of Hotel. Thanks, Stellan/Regina. June 22, 2016
Rated 5.0 out of 5.0 by Great staff, Easy access to The Riverwalk Valet available. Entering the hotel, the lobby was clean and bright. The front desk staff were very polite and helpful. We were a little early, fortunately they had a room ready for us. The room was just perfect for our 1 night stay. The room was clean, updated amenities, and a nice view of The Riverwalk. We settled in, then headed to the bar before we headed out to the town for the night. We had a great night sleep, and were able to sleep in. We never had a chance to eat there, but the dining room looked inviting, and the coffee/snack bar, in the lobby looked great. We would book there again. June 19, 2016
Rated 5.0 out of 5.0 by quiet riverfront so nice just off the beaten path of the crowded part of the river, but close enough to walk to everything on the river. The room was very comfortable and fairly clean floors were a little dusty especially in the corners, the bed is very firm not like my pillowtop that I'm used to. Updated decor and elevators were fast and efficient Not really a hotel issue but the homeless beggars on the river were a little unnerving. June 17, 2016
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We are excited to announce that this property completed an extensive renovation on 03/19/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.