 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
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Great Staff, and great service.
ByMele2001
August 08, 2016
I had a great stay, Holyday Inn is a nice hotel for every kind of guest. The hotel staff is grate and friendly. It really worth to stay at this hotel at any time of the year.
Great hotel
ByColinStu
August 07, 2016
Nice rooms, friendly staff. Ease of parking and getting to room.
Excellent Staff and Amenities
ByEp955
August 05, 2016
From Valle to Front Desk to Restaurant, Customer Service was amazing. I had a ton of needs and every single person met them. Holiday Inn in SA has a really great team.
Excellent staff
ByACPF
August 02, 2016
Staff was very helpful and very welcoming. Steven did a great job. He was very helpful and did everything he could to make our stay better. Good job Steven!!!
Great place to stay on the Riverwalk
ByJeepnjason
August 02, 2016
Everything was outstanding. The only complaints I had was that there are no vending machines on the 6th floor and that the valet had parked my Escalade someplace where they kept dragging some nasty wet water into the drivers floorboard and on the matts and sill plate. This made my freshly detailed caddy look terrible. Wouldn't be a big deal except that I asked them to clean off the matts and they never did.
lost and found
ByMinipini
August 01, 2016
When arriving home I realized I had left two small but very important pillows in my room. I spoke with Jerry in Lost and Found, he promptly returned my call and had located my pillows. This took place this morning. He offered to take them to the Post Office today and I would be receiving them shortly. For this I am greatly appreciative as they have more sentimental value than you can imagine. Any BTW, Jerry was extremely professional and friendly and deserves commendation this act. Thank you Jerry.
Great Hotel
ByRyan91
August 01, 2016
The hotel was fantastic and I would recommend it to anyone visiting the San Antonio area
Perfect Place to Relax and Enjoy The Riverwalk
ByGlorious
August 01, 2016
We loved staying at the Holiday Inn San Antonio Riverwalk! The rooms were clean and the service was excellent. It was a perfect location to relax and enjoy the beauty of the Riverwalk.
GREAT ALL AROUND EXPERIENCE
Bystanley17
August 01, 2016
ONE OF THE BEST HOTELS I HAVE EVER STAYED AT. ALL AROUND GREAT SERVICE AND THE EMPLOYEES WERE NICE AND COURTEOUS.
great hotel
Bymdmd2
August 01, 2016
worth the stay if downtown, super clean modern spacious rooms (2 queen) and super comfortable. The gym area was one of the better one's I've seen in hotels. Just keep in mind no comp breakfast included :P
Wonderful experience
ByJalline
July 30, 2016
We had a wonderful experience at this hotel. We were upgraded to a suite on the 21st floor. The view was remarkable. The room was comfortable. A
Great Place!!
ByHoliday Inn Paris
July 27, 2016
I am a IHG reward member so I frequently stay at Holiday Inns.
This hotel was awesome. Its was clean very nice and everyone was very friendly. The restaurant had great food!! Location on the Riverwalk was great! The pool and hot tub was nice also. Highly recommend this hotel! I checked out Monday and called and to ask could I use a different credit card than what I had originally gave and they were happy to change the charges over to my new credit card. Love this place!