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Rated 4.3 out of 5 by 860 reviewers.
Rated 3.0 out of 5.0 SAT Visit Good experience, however they needs to take care of the following: Lack room cleaning service and it was a big surprise to me, that the hotel generate a parking charge of 22 dlls per day even for guests. May 5, 2015
Rated 1.0 out of 5.0 Room not cleaned properly The positive: The rooms were remodeled recently and are nice and the staff was friendly. The location of the hotel is great and the restaurant is very good. The negative: The room was not cleaned very well. There was a box with old pizza in the fridge when we arrived. On one of the drawers there were diapers and an used towel. The coffee machine was dirty. At night we went to the swimming pool and there were 20 teenagers taking swimming classes. They were not hotel guests. In addition my wife got conjunctivitis in one of her eyes after the first night. We cannot say if it was related to the cleanliness of the pillows or not. May 5, 2015
Rated 5.0 out of 5.0 by LOVED THE LOCATION! This hotel is right on the River Walk - with it's own garage - necessary to us. Self-parking available. The staff was extremely helpful and upgraded us to a suite. We used points for our second night and didn't have to change rooms. Loved that coffee was available in the lobby area - as were breakfast sandwiches. May 4, 2015
Rated 5.0 out of 5.0 by A welcome surprise from an old friend. We enjoyed our long weekend, but forgot all about "Fiesta". Thankfully we were guests at the tail end of all the celebration. Room itself was quiet, balcony was a perfect spot for that evening break from all the Riverwalk activity. Food and Beverage service was friendly, quick and efficient. Front desk agents were thoroughly familiar with the city and it's many attractions. They helped us select a flea market! The only negative was the room location as it was at the end of the lobby and we heard elevator bells all night long. May 3, 2015
Rated 5.0 out of 5.0 by Nice getaway Hotel is right on the riverwalk and just far enough to be away from the normal river traffic. It gives you a secluded feel and is still right by everything. Hats off to Juan the bartender, very friendly and great service. May 3, 2015
Rated 5.0 out of 5.0 by My stay in San Antonio TX Good location, perfect and clean room, in a beautiful city with a well-groomed riverfront. May 2, 2015
Rated 5.0 out of 5.0 by front desk was very heipful everything was great ,some noisy neighbors other than that it was fine.II wasn't happy about the parking fee.the bathroom doesn,t have an exhaust fan control which is annoying. April 29, 2015
Rated 5.0 out of 5.0 by Nice hotel on Riverwalk Checked in late and the hotel staff was very friendly and got us into our room quickly. Nice hotel right on the Riverwalk. April 28, 2015
  • 2015-05-06T12:43:13.749-05:00
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We are excited to announce that this property completed an extensive renovation on 03/19/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.