 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Open Gallery
great room
ByJohnny
January 25, 2021
very comfortable bed, great room with beautiful view. Short walk to all river walk restaurants and activities.
Comfortable, clean, great views
ByScotter
January 24, 2021
Enjoyed our stay. Just went to relax.
Mission accomplished
Room conditions
Byjmfg
January 24, 2021
We checked hotel is nice on the river walk.
Are A/C in the room would not cool the room
Renee D.
ByMoma’s Girl
January 22, 2021
Exceptional service/care from all employees.
When making reservations with the front desk I had alot of questions about your facility because I was bringing my 79 year old mother for what is expected to be her last vacation before she passes away. She is terminally sick and the doctor told her to do what she wants now. She wanted to go to the Riverwalk.so we chose your hotel. The front desk gentlemen that I spoke to was very kind and understanding of my needs. When we checked into the hotel he remember me without me saying the circumstances. GREAT CUSTOMER SERVICE. I feel terrible I can’t remember his name.
Great stay
Bydissfunctionalme
January 21, 2021
We booked in advance, not knowing if we'd have a good view of the Riverwalk, but we did! The guy at front desk was very helpful, courteous and knowledgeable of 'goings-on' near by. The parking was great! Location of the hotel itself was good also; close enough to walk to Alamo and close enough to access the highway relatively easy. Our only complaint was the AC didn't seem to work. Outside weather was cool and comfortable, so we didn't have to go from one extreme to the other, had it been during the summer we would have said something to the front desk. At some points, we would open door to hallway and fan the door to help the hallway freshness into our room. All in all, it could have been cooler in the room but stay was great.
My stay
ByTiny Tim
January 20, 2021
The location of the hotel was great. They room was perfect except the bathroom was still dirty and there were hairs still in the shower in the wall and shower door. It looked as if no one had cleaned the bathroom before we arrived
Great location
ByNew guy
January 20, 2021
Went to the river walk to have a relaxing evening with the wife. Hotel was good just wish they had coffee in the reception.
Great R
ByGoldy
January 19, 2021
The hotel staff was friendly and informative of the best places to grab a bite. The beds spacious and comfortable. Overall a great value and romantic night's stay.
Overall experience
ByRene
January 18, 2021
From the time of arrival to the time of check out there are no complaints except for my time trying to stay asleep. The room air conditioning wouldn’t get cold. The air felt like it was barely blowing and that was on the lowest setting. A toss and turn kinda night. Other then that everything was fine.
easy to find and good overnight stay
Bytket
January 16, 2021
all staff was helpful,doorman helped with our directions questions,breakfast was good
Awesome location, beautiful balcony
ByOceana
January 16, 2021
Beautiful venue for breakfast; excellent food and drink quality, terrific service
Great Service
ByGrandma
January 14, 2021
Very clean and staff was friendly. We stayed for 3 nights and really enjoyed our stay.