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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.6

based on 511 reviews
98%
Recommend This Property

Ratings Breakdown

511reviews

  • 5 Stars
    362
  • 4 Stars
    122
  • 3 Stars
    18
  • 2 Stars
    5
  • 1 Stars
    4

Overall Experience

By

October 18, 2017

club

The reception has improved tremendously and I pay tribute to in particular- a guy by the name of Jo or Josevata - he was excellent and the reception team in my view going forward should be build around him - he started as a porter and he has come on in leaps and bounds - he was superb in his customer service despite the limited space due to renovation - food service and room service still needs a bit more work - as well as bar service - I travel the world - Holiday Inn has become expansive but if the overall service is good than people don't mind paying - I suggest perhaps more in house specific training is required !

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My stay in Suva

By

October 17, 2017

club

This is a centrally located property accessible to taxis, buses and walking distance to the City.
I would recommend this hotel for people who travel for both business and leisure. Very clean, friendly staff who are eager to please.
There have been some changes made to the rooms since my last stay five years ago.
The rooms are clean and very comfortable but I would recommend a couple of drawers to put your clothes in for those staying for several days.
The buffet breakfast was overpriced for anyone who is vegetarian or vegan.

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Excellent experience

By

October 17, 2017

club

Was a great experience, was warned before that lobby is undergoing renovation, staff was friendly, even the senior lady took interest in talking to us and my kids.

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Excellent Service

By

October 16, 2017

club

Holiday Inn Suva has really changed since couple of years ago. The upgrade is more inviting and staff have really been trained well to accommodate guest. Loved the service and care given will defiantly go back provided the property

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Unforgettable upgrade

By

October 16, 2017

Getting upgraded to the best room in the house was definitely a great start to my stay at Holiday Inn Suva which i enjoyed during my 2 nights stay. The service i receive from staff are always above and beyond. If ever there is a problem which is rarely, they go out of their way to assist and resolve and follow up to ensure that everything is ok. Top notch staff and service.

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Room Facilities and great menu

By

October 13, 2017

club

I love the newly renovated rooms, the beds are great, but feel that having facilities to be able to unpack (clothes drawers) would help one relax even more.

My favourite menu would be the Tapas selection. Love the local influence in the menu with local produce, but feel that it could go further with things like cassava chips, fresh coconut /bu on the drinks menu.

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经典假日,背景一流

By

October 13, 2017

酒店氛围活泼,泳池边餐厅与户外活动的结合很有生气。服务人员对客人的礼貌要求很高,处处表现。泳池使用高效。

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Exemplary Service

By

October 08, 2017

club

Despite the hotel lobby being under refurbishment, the renovations did not have any impact on my stay. As always, the service was excellent from the friendly and helpful staff. The facilities were excellent for a business traveller. This is one of the best hotels in Suva.

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Very comfortable bed

By

October 06, 2017

club

Very clean room with comfortable beds staff are really helpful definitely going to stay again

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Worth the Stay

By

October 05, 2017

club

The entire 2 weeks spent here was absolutely awesome. The staff were extremely friendly, chatty and helpful. The food was tasty and the atmosphere was calming and just fun. At night, the live band really added to having an enjoyable night.

When it gets busy, it does take a while to get your food or drinks but there is always an apology for the wait. Overall it sure is worth the stay

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holiday inn

By

October 04, 2017

club

Excellent stay. Friendly and genuine staff. Clean and fresh ambient. Perfect rooms.

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Friendly staff

By

September 25, 2017

club

The warm welcome we received continued throughout and stay. Nothing was too much trouble. Would highly recommend this hotel.

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