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Holiday Inn Express & Suites 奥本山

3990鲍德温路 , 奥本山, 密歇根州 48326

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
92%
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整体体验

4.5

基于 1430 评论
92%
推荐此酒店

Ratings Breakdown

1430评论

  • 5 星级
    991
  • 4 星级
    279
  • 3 星级
    76
  • 2 星级
    41
  • 1 星级
    43

Nice rooms and good service

By

2021 八月 02

Rooms are nice and relaxing. Desk staff very pleasant and helpful. Free breakfast was not great, if you don't get there in first hour it's open it's slim pickings.

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Not up to standard

By

2021 八月 02

As a frequent traveler who chooses IHG properties, this hotel is far from hitting the mark. The outside is dirty, I had to tell the manager to have a trash can by a side door emptied after days of seeing it overflowing, some staff member at front desk are nice, John the night guy is great and so are a couple of others. Some are not nice or helpful at all, one lady told me they would not clean rooms until gusts checked out (i was there for 11 nights and asked for the room to be cleaned once in the middle of my stay, she just blew me off. One of the shower doors (2204) is stuck and won't move, air conditioning way too noisy to be able to rest and the list goes on. I have stayed now twice there for 3 weeks, I am going back to Auburn Hills tomorrow but will be staying at a competitor's property (rhymes with chariot) which i NEVER do. You forced me.

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Very nice but pool is a little disappointing

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2021 八月 02

All of the staff encountered was very polite and helpful. The room was clean and comfortable. We were a little disappointed in the pool. The water was cloudy and had a slight smell. The pool area itself seems to be in need of some updating and repairs. Overall it was a decent place to stay. Nice breakfast!

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Bad experience

By

2021 七月 31

club

No breakfast and associate not courteous .
Don’t know how to describe ; we didn’t find the person very courteous and nit responding to questions

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Comfortable bed and personable staff

By

2021 七月 29

We visited this location after losing power at our home. Checking in was swift and the person helping us was very personable. The room was clean and comfortable with enough space for my husband, me, and our two young children.

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Failed Breakfast

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2021 七月 28

platinumelite

The hotel was fine but the advertised hot breakfast did not happen. Also the outdoor parking lot lights never came on.

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great service

By

2021 七月 28

club

great service clean rooms hot breakfast in the morning accommodated the handicap in the room was nice. Lady at the front desk kept us safe during a serve tornado warning .

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Layover before the storm

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2021 七月 26

Decided to make a layover during a long trip the room had an odor about it However was clean and had a small fridge and to our surprise a bidet in the bathroom. My girls had to try it out and all you heard was little squeals and giggles. It’s not common to find a hotel room with a bidet and maybe that should be a standard practice. It might make sense logistically. We woke up to no power and pretty much had to just wake up and go… we asked about the power situation and was told that they weren’t expecting to receive power until about 3pm. So no offer of compensation or even a cold breakfast we’re available and definitely no coffee. Was disappointed in that. We overall had a nice quiet sleep but had a terrible wake up

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Dirty room!

By

2021 七月 24

platinumelite

Never stayed at a Holiday Inn this dirty before. I got to the hotel with a sleepy toddler and wanted to get him down for a nap but could not because of the room that I booked was completely dirty. Food on the floor, Hair on the sheets, possibly blood on the sheets (Have pictures of all of the things I have mentioned) a sucker and food under the heater. The staff changed my room to a less dirty room with clean sheets so my son can sleep. The staff said they would refund my points but never did. So I would never recommend Holiday Inn Express Auburn Hills Michigan. Would like to note that the Maintenance engineer was very helpful and showed my 2.5 year old how to make pancakes using the automated pancake cooker.

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Wonderful king suite

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2021 七月 23

club

Room was amazing, the bed is super comfy and the toilet had a bidet! The mini fridge and microwave came in handy when we had leftovers from dinner. The complementary breakfast was amazing and had many different selections for everyone!

Only issue we had during the stay is that our front door did not lock. It could be pushed open from the outside! The phone also didn’t work inside the room. Went to the front desk and received no compassion from the front desk about the situation. Our door key cards also deactivated frequently which was annoying.

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Baseball

By

2021 七月 22

Very nice staff and hotel. We booked last minute and they accommodated 13 families. We had a great time

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Great Hotel Noisy Room across the Hall

By

2021 七月 21

Our stay was awesome. Only complaint the 10 people in the room a cross the hall, but that isn’t really the Hotels fault. I think where having a Bachelor party. Very loud yelling and Hollering and whistling. Our only complaint!

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