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Holiday Inn Express & Suites West Point-Fort Montgomery

1106路线9W , 蒙哥马利堡, 纽约州 10922

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
93%
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整体体验

4.5

基于 965 评论
93%
推荐此酒店

Ratings Breakdown

965评论

  • 5 星级
    652
  • 4 星级
    200
  • 3 星级
    58
  • 2 星级
    32
  • 1 星级
    23

Extremely clean n pleasant staff

By

2021 十月 25

We had a short but wonderful experience. If being picky, 2 of 4 keys stopped working, as were checking out, and shower gel didn't last through both showers needed it for. Having stayed only one night, we didn't bother to mention to staff but they would've taken care of us if asked. Pleased as usual with holiday inn

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Very nice and helpful staff

By

2021 十月 23

platinumelite

Great location. Nice staff. Hallways need to be updated and renovated. Carpeting old and dirty looking.

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Everything is out of order!

By

2021 十月 21

platinumelite

No soap to wash hands and no body gel in the room. The hotel had run out of both. Hand sanitizer dispenser on the floor was empty. This is how COVID safety measures are taken seriously at Holiday Inn Express I guess!

Room was very outdated. Light switch next to the bed was broken. Couldn't turn on/off the light.

Not enough tables for breakfast (3-4 at most)

Was given a wrong invoice (charged for $210 for a free reward stay). Mentioned that to the front desk, was just advised: this is wrong (without apologizing or explaining what happened).

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Can use a makeover

By

2021 十月 18

club

The hotel looks like it hasn’t been updated since it was built. I tripped on the carpet bc it was buckling. Could really use a facelift.

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Gone downhill

By

2021 十月 16

The hotel had an odd odor. The bathroom looked worn. There was no soap for the bathroom. The room had no USB ports. The room temperature was hard to regulate. The bed wasn’t very comfortable. One of the access doors didn’t work. The condition of the hotel had gone downhill since our last stay. I do not feel we got our value for the dollar.

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Clean and friendly

By

2021 十月 15

club

5 minute drive to Bear Mountain and 30 minutes to Cold Spring. The personnel at the hotel were very helpful and welcoming.

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Overnight

By

2021 十月 13

Staff couldn’t have been nicer and more helpful. Bit pricey for a dated hotel but room was fine for a quick overnight.

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Great stay

By

2021 十月 12

club

Great room, polite staff. Very accommodating and helpful.

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Work

By

2021 十月 08

I like the hotel and I'll stay there again for work

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Very helpful when clothing was left behind. We retrieved it easily.

By

2021 十月 07

The staff was outstanding. They were able to retrieve clothes left behind and held them for 2 days til we had them picked up by family.

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damp sheets

By

2021 九月 28

club

my sheets were damp - not sure why. the room also stayed humid the entire night even with the AC on.

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Very Relaxing Stay

By

2021 九月 27

platinumelite

Great location for visiting our son. The bed and pillows were very comfortable. Slept very well. The shower was hot and the showerhead was excellent. Very friendly and helpful staff. Nice breakfast.

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