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Holiday Inn Express & Suites Lake Forest - Irvine East

20768 Lake Forest Dr , Lake Forest, 加利福尼亚州 92630

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.3

基于 221 评论
85%
推荐此酒店

Ratings Breakdown

221评论

  • 5 星级
    147
  • 4 星级
    36
  • 3 星级
    16
  • 2 星级
    12
  • 1 星级
    10

One of those nights….

By

2022 四月 18

club

The room was clean and bed comfortable. My Chromecast wouldn’t connect due to a “your connection isn’t secure” error & clicking connect anyway did nothing to solve the issue. Never had a problem at other IHG hotels, so guessing it’s not a chain wide issue.

Then there was the room above us that happened to have occupants walking around (heavily) often enough that every time I was able to close my eyes, I was awakened immediately.

The side entrance door doesn’t open from the outside and looks like it hasn’t in quite some time. I only know this since I requested a room near an entrance close to parking as I have slight mobility issues.
But it backfired! I had to walk around to the building with my luggage just to get back inside. Had I been aware of the broken door, I wouldn’t have stayed in that room. FYI, the spaces are marked “compact” which doesn’t discourage all trucks, So I was left with a nice long scratch on my door (I saw it happen)

I’m sorry, I write reviews as they happen, when people sugar coat them, I’ve ended up at places I wouldn’t have otherwise so I appreciate reading candid reviews.

That said we had the opposite experience at Staybridge the next night and it was one of the best hotel stays ever!

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Great Stay

By

2022 四月 13

platinumelite

Warm welcome by Todd (Scott) and the room was as it should be. Breakfast attendant was extremely efficient and helpful. We booked a second stay here at the end of our trip and again were completely satisfied.

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Great staff

By

2022 四月 13

club

Front desk person, I think it was Todd, was very friendly, my kid had good time chatting up with him. Appreciate his patience.

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Cleanest Hotel By Far!

By

2022 二月 17

club

The hotel is very clean. When we walked in we smelled a faint smell of bleach. Todd checked us in. He is very personable. The staff were all great. Breakfast was good. They serve cinnamon rolls, but not cinnabuns. Hotel was quiet. It was b far the cleanest hotel I have stayed at.

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Staff quality

By

2021 十二月 13

platinumelite

Every member of the staff answered all questions to my satisfaction from front desk to hotel manager.

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Business trip

By

2021 十二月 11

platinumelite

Hotel was clean in a great location. Staff was friendly and made some good recommendations on where to eat. Starbucks is right next door.

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Broken ac unit

By

2021 十一月 30

Broken AC unit on a hot night does not make for a relax and stay. Front desk agent was nice but ultimately unhelpful.

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Great staff

By

2021 十一月 28

Overall a good stay except for room noise. Had everything we needed in the room.

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Hotel experience

By

2021 十一月 27

club

We always stay at the Holiday Inn Express when we bit our friends and family in Calif. it’s reasonable, convenient and clean

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100% Recommend

By

2021 十一月 25

Staff was attentive to all our needs. Showed up little earlier than check in and staff was able to get us into room early.

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Easy check in, house keeping only by request

By

2021 十一月 24

The breakfast selection was excellent. Fresh and tasty food. Eggs, sausage, milk, juice, breads, yogurt, coffee, cereal, all good.
The only problem was the woman handling the front desk at check out. She seemed grumpy and didn't wear a mask.

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My review during my stay

By

2021 十一月 21

It was a perfect visit, all the way around, especially the staff at the property!!! Thank you to Levi and the team at the Holiday inn express

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