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Holiday Inn Express & Suites 曼特卡南 - 斯托克顿区

179商业大道。 , 曼特卡, 加利福尼亚州 95336

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
94%
推荐此酒店

整体体验

4.6

基于 609 评论
94%
推荐此酒店

Ratings Breakdown

609评论

  • 5 星级
    464
  • 4 星级
    103
  • 3 星级
    12
  • 2 星级
    20
  • 1 星级
    10

OVERALL STAY

By

2020 八月 11

club

i HAVE TO SAY IT WAS A GOD STAY MY ONLY CONCERN WAS IT WAS EXTREMLY WARM IN THE ROOM AND IT TOOK ALL NIGHT TO COOL DOWN. IT WAS CLEAN AND COMFORTABLE STAFF WAS FUNNY, PERSONABLE AND VERY HELPFUL,

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Comfortable room

By

2020 七月 23

platinumelite

Cold A/C, bed and pillows very nice. Good breakfast, nice staff.....

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Just right!

By

2020 七月 12

Very positive experience. Will visit again. Holiday Inn Express is my “go to” place to stay.

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Best staff!

By

2020 七月 05

They always have the friendliest staff at this facility! Nice modern rooms and a great breakfast.

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Awesome staff Clean Hotel

By

2020 六月 29

platinumelite

The staff is absolutely wonderful and very welcoming home away from home.

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No great service

By

2020 六月 28

platinumelite

I encountered a desk clerk whom I believe wanted to watch the news as opposed to helping registered guests. She was not friendly, and in some cases rude. She demanded to know why I was in Manteca vice asking what brings you to the area.
When I made the reservation I requested a King Bed. When she checked me in, she tried to argue with me about what my profile supposedly said (2 beds). I told her that I asked for a King bed. She did acknowledge twice my status as and IHG rewards member. I spoke with the day clerk who was much better and nicer. I explained to her the problems that I had the night before. Later in the afternoon I got a call from the Night clerk whose apology wasn't really sincere, more like she was backtracking because she got caught being bad. I have many choices and this one property won't be one of them in the future

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Great Staff Service - Facilities

By

2020 六月 22

platinumelite

The staff was Great as usual, very friendly and helpful with any requests! The facilities are showing age and need refreshing, which is completely out of the control of the Staff. Therefore that is why very High ratings for the staff, and only Average on facilities.

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Nice hotel

By

2020 六月 20

platinumelite

Nice and quiet hotel outside of SF. Come here for work and pleased with the quality of service and cleanliness of rooms.

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Great staff and clean rooms!

By

2020 六月 10

platinumelite

I always stay at this location while traveling for work, I wouldn't stay anywhere else!!

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Vacay

By

2020 六月 08

Great stay great staff very quiet nice family spot

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Tvs are broken and walls are thin.

By

2020 六月 02

club

Waited a very long time for check in. Staff was out taking care of a TV issue for another guest. When staff arrived she was on the phone talking to her manager and cursing on the phone. "Tv is fuking broken, so do I switch them rooms?" "They don't look like they would be noisy" (huh?!?!)(we were right in front of her! Really?!?). There was no greeting, apology for the long wait, for the cursing ...Nothing. The worst customer service ever! We went up to the room TV was having issues to turn on. We had NO DESIRE to call front desk and ask for assistance. How would she treat us now that we know her customer service quality? We did not sleep well. The walls were so thin, we heard noise from next door until 3am. Again, we didn't feel comfortable reaching out to staff. The worst Holiday Inn experience. Staff and managment need training. Employees should not behave this way and management should not accept this behavior from their employees. Guest should not feel uncomfortable to receive assistance from staff. Guest deserve to be respected and treated nicely.

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Manteca hotel

By

2020 五月 29

platinumelite

Great relaxing hotel. Great place to unwind. Room very quiet and comfortable

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