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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 797 reviews
93%
Recommend This Property

Ratings Breakdown

797reviews

  • 5 Stars
    561
  • 4 Stars
    150
  • 3 Stars
    46
  • 2 Stars
    26
  • 1 Stars
    14

Staff very friendly, hotel nice, NOISY traffic from highway, impossible to sleep

By

19 November 2019

club

I hate to leave a bad review when the staff was so nice and the hotel was very clean, but, when you don't get a wink of sleep due to highway traffic noise outside your window, feel that guests should be warned. At least hand out ear plugs at check in for those rooms closest to the highway. The truck noise is SO loud and ALL night long. Sounds like you are under an overpass all night long. My husband slept a little, but, I am a light sleeper and think maybe I slept 30 minutes all night long! Need to let you know that traffic is noisy and give guests ear plugs!

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Friendly staff

By

11 November 2019

This was my second stay here in two weeks and it was equally satisfactory. The staff is so friendly and greeted us with cookies the first time.
I would stay here again and hopefully use the pool next time.

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Airport stay

By

07 November 2019

platinumelite

Airport hotels are normally pretty bad but this was nice and comfy, needs to be updated but staff is friendly

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Super friendly staff

By

06 November 2019

Clean and updated. Front desk staff was great and very friendly

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Quick stay

By

06 November 2019

We traveled to Ohio from Michigan for 2 days. One night. We stayed at this hotel after our visit to the Ohio State Reformatory and a walk through Cuyahoga National Park. Our check in was easy, the hotel was very nice and clean. We even used the laundry as we were soaked from the day in the rain. It was close to restaurants and quiet. Would stay here again.

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overall stay

By

06 November 2019

club

First encounter, wonderful desk clerk. Housekeeping very friendly and accommodating. Facility, great, parking great, location great, I would stay again and recommend the hotel to anyone.

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Great place to stay

By

02 November 2019

platinumelite

This hotel is a great place to stay, I am here about 40 times a year. It is close to Shopping and Great food, It is only minutes north of the Pro Football Hall of Fame. Very nice staff

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Excellent place to stay

By

02 November 2019

club

I was pleasantly surprised with my experience at this hotel. It was comfortable, secure, clean, and everyone was friendly. Great value!

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Great place to stay.

By

30 October 2019

club

Very clean. Great breakfast. Overall a very good place to stay.

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Great place to stay

By

27 October 2019

Great place to stay and sleep. The only problem I had was difficulty finding a parking spot upon a late night arrival.

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Great stay

By

24 October 2019

club

Very clean and very friendly. Staff was great. I would recommend this hotel.

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No complaints

By

22 October 2019

club

One female front desk employee was very pleasant and worked to help get out family closer to our room.

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