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Rated 4.6 out of 5 by 153 reviewers.
Rated 3.0 out of 5.0 by Overpriced and Unprofessional For the amount of money that I paid to stay in this hotel, the quality was less than expected. A lot less. The breakfast choices were few, the pool was not even open, and the room was uncomfortable. Furthermore, my wife had to call three separate times to make the reservation because each time she called she never got a confirmation email. As it turns out, each of the three staff members whom she talked to on the phone never even made the reservation, that is why there was never a confirmation email sent. While we were able to check in relatively smoothly, the checking-out was a whole different problem. Our deposit was never credited to our account, so we were charged an extra night's stay. Upon calling the hotel to see if we could get this credit back, we were told that they had no record of the deposit. So even though it did not show up on their records, it was on our credit card bill. In fact, it still is. And on top of that, the staff at the hotel did not recognize our Holiday Inn Express frequent stayer rewards club status. The staff has been extremely unhelpful in resolving the many issues that we have faced throughout our stay. The overall experience of this hotel, including customer service, amenities, and comfort, were all less than ideal. We will not be staying here again. May 17, 2015
Rated 4.0 out of 5.0 by Friendly staff, nice hotel stay. This Holiday Inn Express had all the things that I look for in a hotel. The front desk staff and the ladies in the breakfast area were friendly and I felt they truly cared about their guests. May 13, 2015
Rated 5.0 out of 5.0 by comfortable bed bed and room extremely comfortable. felt great the stay was wonderful May 11, 2015
Rated 5.0 out of 5.0 by Nice Hotel The staff is pleasant and the location is relaxing April 30, 2015
Rated 5.0 out of 5.0 by Friendly staff and extremely comfortable beds We've stayed at this location three times. The staff has always gone out of their way to be helpful and friendly. The rooms are clean and at the end of the day, the beds are extremely comfortable. We will return again next year. April 30, 2015
Rated 5.0 out of 5.0 by Great Service and Clean Stayed here for a BMX National Race...Very Clean, Good Breakfast, etc. Would Highly Recommend. April 29, 2015
Rated 5.0 out of 5.0 by Great Surprise Wasn't expecting that the location and property would work out as well as it did. The hotel is fresh and the staff is friendly and attentive. Definitely recommend! April 28, 2015
  • 2015-05-21T10:44:31.415-05:00
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