Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Have a
question?
GIVE US A CALL
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 107 reviews
93%
Recommend This Property

Ratings Breakdown

107reviews

  • 5 Stars
    80
  • 4 Stars
    14
  • 3 Stars
    9
  • 2 Stars
    3
  • 1 Stars
    1

Great Service!

By

08 December 2019

I want to commend the staff at the Mall of America IHG location. They graciously helped me fix my booking mistakes and kept my family together. The staff’s service is exemplary of the type of service I’ve seen throughout the IHG chain. In the past month and a half, I’ve stayed at four different IHG locations from Rochester, NY to Minneapolis MN. Thank you so much to all locations for the friendly, professional, and compassionate service at each of the four locations I’ve stayed at. Thanks!

Read More
Read Less

Overall great experience

By

07 December 2019

club

There was a small miscommunication with one staff member who wasn’t very pleasant. However, the front desk staff and hotel manager were great to work with it and more than made up for it. The shuttle driver was also super pleasant and sweet. Overall a great experience and we will visit again!

Read More
Read Less

Great hotel—close to airport and MOA

By

06 December 2019

club

Great accommodations and service—staff is super friendly and helpful. New hotel so everything is still shiny too! The free shuttle to/from the airport and Mall of America is really nice (and a quick 10 min ride)—saved me some money on a rental car. I would definitely stay here again.

Read More
Read Less

My mall of America experience

By

03 December 2019

club

Had a good time the only problem was the showerhead damage on the wall but they gave me extra points so that was fine with me I would highly recommend this hotel staff was courteous and did everything they could to make my stay a five-star one.

Read More
Read Less

new,clean,nice staff

By

03 December 2019

platinumelite

Very nice modern hotel. Conveniently located. I highly recommend.Comfortable beds. Very clean. I was able to get room last minute with out breaking the bank !

Read More
Read Less

Convenient Location - Great Choice

By

03 December 2019

Excellent choice if you are a traveler in/out of MSP. Modern, clean property with a good breakfast. Can't go wrong with this location.

Read More
Read Less

Satisfied Customer from the far north

By

01 December 2019

I travel on business often and regularly stay in IHG hotels If possible they are always my go to properties. The only negative comment I could possibly make on this location is there were numerous hairs in the bathroom sink from the previous occupant or ? They were definitely not mine as they were fairly long and I am pretty much bald.

Read More
Read Less

Enjoyable stay

By

01 December 2019

club

Room...cleanliness was questionable. We picked up a menu from the front desk and when setting it down on the chase it fell between the chase and window. We had to move the lounger and found considerable lint/dust and a used(yes you could tell) used dental pick/flossing tool. YUCK! When turning around from that position in the room we could also see that someone had taped wraping paper to the wall above the closet. The door side of the bed had a stain between the pillows on both cases and also on the bed? We noticed this late so we worked around it. As for everything else it was good. We do however miss the fresh baked cookies that have been discontinued?
Breakfast was excellent.
Staff made an excellent pizza rrcomendation.

Read More
Read Less

New HI Express, recommended

By

28 November 2019

platinumelite

New property, great bed and quiet room. Close to Mall of America and restaurants. Definitely worth your consideration.

Read More
Read Less

Swimming pool

By

26 November 2019

The swimming pool was not a fun area. Cold in the swimming area and the water in the pool was freezing. The little kids didn’t even like to go in because it was so cold. We had to wear sweatshirts in the pool area. Anybody going with your family would recommend this not be the place for that reason. We talk to the manager twice and no changes. Not very accommodating we weren’t the only ones that were complaining about the cold Pool area and the freezing water.

Read More
Read Less

This place ROCKS!

By

26 November 2019

club

We were in Minneapolis/St. Paul for Business and pleasure. Our stay at this hotel was what we needed after travelling. We were amazed at how we lounged in our room and relaxed.

Read More
Read Less

Outstanding!

By

25 November 2019

This place is amazing! If you want great quality with convenience for a great price, this place is it! The staff, the rooms, the breakfast - you couldn’t ask for a better experience.

Read More
Read Less