 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Front Desk Service was exceptional!
Bybmcnutt
08 August 2016
The same 2 ladies were working when we checked in and when we left the next day. They did a very proficient job on all of the normal stuff. i.e. room key, WiFi, breakfast, etc.
They did an exceptionally OUTSTANDING job engaging us in conversation. They recommended a taxi service for the concert and were genuinely interested in what we had planned. They gave us their full attention...very refreshing.
Great Job Ladies!
The lady working late night (after the concert) was also one of the best we've ever seen.
The person in charge of hiring and training your staff is doing it right.
We will be back!
good stay
Bysnake123
03 August 2016
great check in. everything good. other guests drinking in their rooms leaving doors propped open while kids rand up and down hallway. No reflection on hotel, just ignorant guests.
Fantastic stay!
ByBrittanyP1116
27 July 2016
I am so glad I stayed here versus any where else. The place was clean and smelled wonderful. The staff was accomadating and wonderful. The rooms were spacious, clean and comfortable. The breakfast was amazing. I'll Only stay at HIE from now on!
Reliable Stay
ByBusiness_Traveler2016
25 July 2016
Stayed at this hotel and it was great to be able to rely on the standard of the Holiday Inn Express brand for my stay. We were a little disappointed at the breakfast selection compared to our previous stays but aside from that it was a pleasant stay. Hotel staff was courteous and expedient.
Extremely clean and located in nice area
ByannainNC
23 July 2016
This location is clean and convenient with lots of shopping and dining options. This is the cleanest Holiday Inn I've visited and the breakfast was good. It's an average breakfast but the rooms are very nice. We had a room overlooking the pool and pond.
Great Hotel Great Staff
BySharkCon
20 July 2016
I set up a block of rooms for guest coming in to town. The person Margret Crump who assisted me was wonderful. My guests were extremely happy and the whole experience was a joy. I will continue using this location going forward.
Holiday Inn stay
Bycrazyhouse100
18 July 2016
Hotel was great other than a slow drain in the bathtub. Assumed it would be fixed when room was cleaned as there was standing water in the tub.
a great example of customer service.
ByBiljee
11 July 2016
I am a frequent traveler and would normally stay at the HIE. The HIE @ Tampa-Brandon was quite exceptional to the norm...they provided the best customer service along with a clean and comfortable room, a hearty breakfast and evening snacks. From the inception, I was greeted by Brittany who followed up with me to ensure my room was comfortable and offered snacks and guidance to the amenities. Often times, as a guess you are given an overview and a smile. This time around the staff provided the best of customer services and I would definitely stop by again. I recommend you give them a try...you will be glad you did.
Comfortable bed
Bymrjd123j
06 July 2016
Comfortable bed front desk was not friendly
like free ice cream
nice room
clean
good location
room very comfortable and clean
Byminniebell
06 July 2016
The gifting of cookies and ice cream was a very "sweet" gesture on your part
The girls at the desk were most gracious
The noise outside the window was unwelcome so early in the morning but understand that work has to be completed
need a shuttle
Byjakalex7
05 July 2016
need a shuttle to go places and more places to eat
Great sleep and quiet!!!
ByJFS218
28 June 2016
Good visit and will return!!! Very accommodating staff!!!