 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.6
95%
Recommend This Property
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Brandon Holiday Inn
ByAL.....
October 22, 2017
Very friendly staff and clean rooms. Great location, very close to the Interstate and lots of restaurants.
Great Breakfast
ByToya
October 19, 2017
Great breakfast choices, clean room and common areas, friendly staff, and quiet.
Clean and relaxing
ByKemp
October 18, 2017
Everything was wonderful from the staff, the breakfast but the bed was the best.
Thank you
ByMyJake14
October 13, 2017
Thank you Kala for a warm welcome! Loved the text to see how we were doing!
The recommendation for the shrimp boat was great . Please thank her for me.
Look forward to seeing you all again .
Hôtel correct
ByCoolguu22
October 11, 2017
J'ai toujours pris l'habitude de séjourner dans un autre hôtel holiday inn express proche de Busch Gardens et j'ai voulu tester celui-ci et ai été un peu déçu. Bien que dans l'ensemble la nuit se soit bien passée, selon moi, le point d'amélioration reste le personnel. La réception sans attention particulière (check-in, check-out) malgré un changement de chambre accepté mais c'était un peu froid et le personnel de la salle du petit-déjeuner également un peu froid.
Je préfère dorénavant retourner à mon premier hôtel.
L'endroit est très beau et le petit-déjeuner de qualité et copieux.
both leisure and business
Bybrat
October 06, 2017
fair visit i have had better with your hotel not enough parking due to business trucks taking up more than one spot and lanscaper had me blocked in with pile of leaves had to wait to have it moved to back out of space need more control of this
Clean and comfortable
ByBeachbum
October 05, 2017
Very clean and comfortable beds. Great breakfast! Very friendly staff. I would recommend this hotel to anyone!
Nothing beats a Holiday Inn
ByHolly
September 29, 2017
Nothing beats a Holiday Inn. Total Comfort. Hot Breakfast. Smiles all around
Best experience in a hotel- EVER
ByJackie
September 26, 2017
I frequently travel for my job and have stayed at many hotels. I’ve never had as enjoyable a stay, especially during a very difficult situation, as I did at Holiday Inn.
The front desk manager, Ms. Crump, was especially helpful during our stay on many levels. First, she was able to put us in contact with FEMA to pay for our stay due to damage to my home I sustained during hurricane Irma. This was one of the most traumatic experiences my family has been through. Due to her knowledge of policy and support services, she was able to put many of our worries to rest. Second, we had a minor issue with the commode which was corrected immediately – with a smile. Lastly, everyone on staff was extremely helpful and kind. Bravo to your staff, and give Ms. Crump a raise! Whatever she makes, she deserves more!
6 Day Stay From Friday- Thursday.
ByMarylandnurse
September 24, 2017
Pros:The front desk staff are wonderful. The free usa today was nice. The treadmill and the elliptical in the fitness room were great. The bed was extremely comfortable. The House Coffee was really good. They mentioned something about free cookies that go fast, I never saw any. They have free ice cream daily from 5 p.m. until 8 p.m. When I checked in the room was immaculate.
Cons: I travel a lot and these were the lumpiest, most uncomfortable pillows I have ever had. I almost had to go buy a pillow, but didn't want to drag it on the plane when I left. The noise from Interstate 75 directly behind the hotel was intolerable. It is right next to the crosstown and large trucks, that are very loud, travel this part of the interstate at all hours of the day and night. The cold portion of the breakfast buffet was nice. The hot portion was terrible, with no variety, and gave me diarrhea. I checked in on a Friday, but housekeeping never came to my room on Monday or Tuesday. I had to call on Wednesday because I was out of towels and the trash was overflowing. When I complained that it was extremely hot, to the point of heat exhaustion in the fitness center, maintenance quickly fixed it, but every time I went back the thermostat had been moved again. It was almost 80 degrees next to the windows where the cardio machines were located.
Outstanding stay
ByAalpen
September 22, 2017
Hotel manager, Ed, assistant manager, Maggie, receptionist, Sammy and the entire kitchen and housekeeping staff went above and beyond to make our stay outstanding. They were welcoming, accommodating and hospitable. They earned our endless business.
LOVE Holiday inn!!!!!
ByAmanda Y.
September 21, 2017
Holiday Inn Express is AMAZING! Friendly staff and beautiful, comfortable home away from home rooms! I recommend this hotel to all of my family and friends. We will be returning! We only stay at Holiday Inn's because they are so accommodating with my emotional support animal who is a mini pig. The staff loves her!