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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 588 reviews
92%
Recommend This Property

Ratings Breakdown

588reviews

  • 5 Stars
    327
  • 4 Stars
    181
  • 3 Stars
    41
  • 2 Stars
    16
  • 1 Stars
    23

Comfortable stay

By

23 May 2017

club

My stay was comfortable and relaxing. Would definitely recommend holiday inn.

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Convenient and user friendly

By

20 May 2017

club

We have travelled in varying numbers over the past 6 or 7 years as a family. The Holiday Express in Burnley has provided all that we need for the short to mid term stay (normally 3-5 nights. Staff have always been friendly and helpful and hotel facilities adequate. If there is a downside it would have to be on the side of catering. Breakfasts are generally acceptable but there can be a shortage of some items and variety at times. ( e.g. Bacon not cooked very well and it would be nice to have option of fried egg).

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Unexpected Surprise

By

16 May 2017

club

I booked this hotel due to a mix up with a rival hotel chain, I can honestly say that I got the better end of the mix up, the hotel was bright and welcoming, the staff where friendly and well presented. The room was immaculate with all the usual facilities expected. I had the best nighs sleep in a hotel bed ever and my wife agreed with me for a change!!!!

I will definatley be staying at Holiday Inns again for both business and leisure

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Comfortable bed and great service.

By

16 May 2017

nice clean hotel, does what is says on the tin. would stay there again

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Good place for overnight stop

By

15 May 2017

club

Great staff and good evening meal. Nothing else to say.

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HIE, Burnley M65 Jnt.10

By

15 May 2017

club

The whole experience was super efficient and suited my needs perfectly.

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Excellent service from staff

By

11 May 2017

club

Recommend as great value for money. Clean bedrooms and reception was 1st class

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comfy bed, warm room

By

10 May 2017

club

clean, friendly, hotel. Easy to access, plenty of parking.
Buffet breakfast had variety of choices. A pleasant stay at reasonable price.

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Stay at Hotel

By

09 May 2017

platinumelite

hotel was clean, tidy, and very friendly staff, the hotel rooms were clean, and tidy.

my only issues was the noise from the nearby motorway,

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Great value! Would Stay Again!

By

09 May 2017

club

Great value for money.
Breakfast included in price.
The size and comfort of the bedrooms were bob on!
Love the bathrooms at Holiday Inn's with the dual acting door for bathroom as a whole and the toilet so that the rest of the bathroom can still be used.
To say that this venue is right next to the M65 we slept right through with the window open.
Great value for money! Would happily stay again!
- Thank you! :)

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Great for busines

By

08 May 2017

Great location for business, warm welcome nice rooms and breakfast.

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It was Great

By

04 May 2017

Noisy bed. Everything else was great. The hotel was nice. Staff were spot on. Just had a nice get away and just wanted to say thanks

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