 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property
Overall Experience 4.7
97%
Recommend This Property
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Comfortable bed and great staff
BySKieszling
28 June 2022
Thank you to the entire staff at the Castro Valley Holiday Inn Express.
Best Hotel we've ever stayed at!
Byepsjoice
02 June 2022
My husband and I spent 4 nights at the Holiday Inn Express on Castro Valley Boulevard in Castro Valley, CA. The entire family went for my niece's wedding. The Manager and Front Desk Attendants gave us the best customer service experience I've had in years. The room was clean and the Spa Tub excellent. The pillows on the bed were heavenly. The breakfast was hot and delicious. We will be going back in July for our 30th Wedding Anniversary just because they pampered us so much here. For the rate, this is in my opinion the best hotel in California. Thank you for making a special occasion so memorable. Eva and Patrick Joice
comfortable bed and great service
ByChang Family
27 May 2022
Very good hotel and the staff are very hospitality, it is the only ihg hotel that offers a welcome snack. The bed is very comfortable and the room is very clean. This city has many good restaurants around and there is also a mini-golf place near the hotel for family fun.
Comfortable bed and great staff
ByJag007y
19 May 2022
Quick check in, clean hotel, friendly front desk (Raia and KD), comfortable beds and good breakfast
Great location and great people
ByJesterX
19 May 2022
The hospitality and friendliness of the staff at every turn was more than expected. We thoroughly enjoyed our stay in a clean and comfortable environment.
Great service, Relaxing stay!
ByPen2022
17 May 2022
We have stayed here several times when visiting family. It is a comfortable, relaxing place to stay for one or two nights. The desk staff is always friendly and helpful.
Comfortable bed and great staff
BySKieszling
04 May 2022
Thanks to everyone who staffs the Castro Valley Holiday Inn Express. I've stayed there twice. Both times I was dealing with a family emergency. Both times the entire staff was very caring. They made an effort to make me and my husband feel welcome. I truly appreciate everyone. I will be back again mid-June 2022 for the actual burial of my father at the National Veterans Cemetery in Sacramento, CA. Of course, I already booked my room at Castro Valley Holiday Inn Express.
5 days stay
ByMikeP1972
20 December 2021
- Limited breakfast options.
- Bathroom had dust present where the towels are stored, and there was a piece of tape on the vanity that was left over from previous occupants which was not taken out by the cleaning crew... which both indicates lack of attention to details when cleaning.
Great location in Castro Valley!
ByHC1975
03 December 2021
My husband and I stayed here while I was traveling for business. Great location, great service, great stay!
Another good experience at Holiday Inn Express
Byukes
30 November 2021
Front desk attendants were very nice, always greeting guests, facility was clean, lots of parking, and good COVID measures.
5 Star Staff!
ByKrista
24 November 2021
Our family regularly stays at high-end resorts when traveling but we chose to stay at this hotel due to its proximity to my mother’s care facility. Both times we were warmly welcomed by Raia. She was so helpful and solicitous of our needs. Absolutely stellar in every way! In fact, each one of the employees we encountered were terrific including Eloisa. We loved the employee who runs the delicious morning buffet. She is very gracious and friendly.
Thank you!
Nice place
ByFrostingqueen
19 November 2021
Clean and friendly, would love to have more grab and go options for breakfast, hard boiled eggs and fresh fruit.