Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 233 reviews
98%
Recommend This Property

Ratings Breakdown

233reviews

  • 5 Stars
    185
  • 4 Stars
    34
  • 3 Stars
    7
  • 2 Stars
    5
  • 1 Stars
    2

Overall good experience

By

May 23, 2017

Overall this was a good property. Internet was very slow, and dropped out often in my room, Property was slightly dated, but clean and in good repair. Staff was friendly and attentive.

Read More
Read Less

Stay

By

May 22, 2017

This hotel is clean and has pleasant staff. Good restaurants near by.
The elevator could be serviced. Nothing wrong just not smooth.

Read More
Read Less

Good Service

By

May 21, 2017

Good service and great staff. Very friendly staff and promptly attend to needs.

Read More
Read Less

Great place

By

May 20, 2017

club

Great place and fantastic staff! Love the fact that
entire place is smoke free!!!!!!!!!!!!

Read More
Read Less

Pleasant stay

By

May 11, 2017

club

Handy parking.

Breakfast choices were great. Coffee in the room was OK but weak breakfast coffee.

Comfortable bed and plentiful towels.

DISH TV was a pleasant surprise.

Internet access was good. Plenty of power outlets for charging devices.

Personnel were very helpful when anything was needed.

Read More
Read Less

Bar

By

May 07, 2017

club

It would have been better if there was a bar in the hotel like other holiday inns. After work it would be nice to relax and not have to drive. The bars around were kinda scary and not many good restaurants close by.

Read More
Read Less

Preflight accommodations

By

May 04, 2017

Consistency across the brand is excellent.
I was disappointed that I was unable to get a handicapped accessible room as that was what was reserved and breakfast was not served early enough to enjoy prior to my flight

Read More
Read Less

Good Service. Clean facilities

By

May 01, 2017

platinumelite

Room and common areas were clean. Front desk staff were friendly and efficient. Little bit of freeway noise in the room at night.

Read More
Read Less

Holiday Inn CV

By

April 27, 2017

club

Great customer service but forgot to give me the corporate rate

Read More
Read Less

Nice hotel with poor breakfast servicing

By

April 27, 2017

club

No problem except for poor breakfast servicing. Items were in low quantity and were not attended properly to timely refurbish. I had to ask the staff to restock, or else they won't do it.

Read More
Read Less

Castro Valley Holiday Inn Express

By

April 27, 2017

Room is clean with comfortable bed. Clean restroom. Size of room and amenities of hotel does not feel matching to the price of stay.

Read More
Read Less

I love this hotel

By

April 25, 2017

platinumelite

I have stayed here every 3 months for the last several years while visiting my Mom. They have always been great.

Read More
Read Less