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Holiday Inn Express Chester

1911 W. Hundred Rd. , Chester, Virginia 23831

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 751 reviews
87%
Recommend This Property

Ratings Breakdown

751reviews

  • 5 Stars
    467
  • 4 Stars
    156
  • 3 Stars
    61
  • 2 Stars
    39
  • 1 Stars
    28

Never Disappointed

By

9月 15, 2021

platinumelite

Great stay as usual! Never have any issues when staying here! Service is always outstanding. I highly recommend choosing this location for your next visit. Great location to find local restaurants as well.

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Over night

By

9月 08, 2021

platinumelite

My review was too short so I just added this sentence…No complaints…just enjoy!

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great friendly hotel

By

8月 30, 2021

club

Enjoyed my stay. Staff were friendly and courteous the whole way through the stay

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Good bye Holiday Inn Express

By

8月 25, 2021

club

The staff were polite but could do nothing about making my room better or giving me information on where to get a good meal.

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Good overall experience

By

8月 23, 2021

club

I choose this location because I know the chain and came down for work. It has met my expectations for what I needed for sure.

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Excellent sleepover while traveling

By

8月 19, 2021

platinumelite

Excellent property !!!
Very homeie and comfortable !!!

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Meets expectations

By

8月 15, 2021

Mask left in room, dirty carpets, stains on bed skirts, but generally as expected, not bad

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August 6 2021 Virginia

By

8月 10, 2021

club

Very clean hotel and friendly staff. Breakfast choices were excellent.
Hotel was a little pricey and since it was close to the road you could hear traffic.

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Fix your fire alarm system

By

8月 04, 2021

club

Unfortunately the fire alarm went off twice during our one-night stay. The first was at 8:50pm and the second was at 4:20am (not fun). We were wide awake in time for the 6:30am breakfast, as were many other folks, but
were disappointed by that as well. There was only one person on site handling the front desk and the buffet which was not set up until at least 7:15am when the normal staff suddenly appeared.

We were not sure our room had been cleaned after finding a wet towel and washcloth on the back of the bathroom door.

The room was very damp as well - don't know why the bed felt moist.

This was one of our worst experiences with your hotel and, frankly, we don't know if we'll be back.

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Perfect midway stop

By

8月 02, 2021

We stopped here on our drive between NJ AND SC and it was Right off of route 95. The beds were SUPER comfortable and breakfast was great. Our only 2 complaints are we thought there was a pool, but no big deal, and the girl at the front desk in the morning didn’t seem to be too happy. The girl at night when we arrived at 11pm, was SO friendly and sweet!

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Fine hotel but bed bugs

By

7月 31, 2021

bed bug in room 319 july 20th. Everything else is fine.

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Comfortable Basic Stay

By

7月 27, 2021

platinumelite

Staff were friendly and helpful. Building and rooms could use some maintenance improvements.

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