Rated 4.2 out of 5 by 132
Rated 1.0 out of 5.0 by Dissatified Reg Customer Dirty Room and Overworked Staff
When we entered the room it was not clean. There was cereal all over the floor which had been there for some time because it had absorbed the moisture from the room. The bathroom mirror was not clean and one of the "sanatized" cups was open and wet.
The room and linen felt damp and wet. Becuase there was only one desk clerk on duty and the fact that there were several large sports teams checking in, they were unavailable to address our concerns.
When we expressed our concerns the following morning we were advised that we would be awarded additional points and the contact information for the hotel manager was provided as requested.
On contacting Ms. English the following day Monday I was advised that the charges for the room would be refunded.
July 23, 2015
Rated 4.0 out of 5.0 by Freddy915 Great Stay
Our stay was very short but very comfortable. The room was very spacious and the free internet was very handy. The room was very clean like it was newly built and we were the first ones to stay in the room.
July 15, 2015
Rated 4.0 out of 5.0 by KAK25 Great guest service
The front desk service is great, good sustainable internet connection
July 13, 2015
Rated 5.0 out of 5.0 by DYBernard Great accommodations and friendly staff
We were very satisfied with our stay at the Chester Holiday Inn. The Staff were friendly and accomodations were top notch.
July 10, 2015
Rated 4.0 out of 5.0 by Godson752 Evening rest stop
Was a good stopping point for a long drive north. Comfortable enough for the evening rest to unwind before continuing with drive north, especially with the deluge of rain that forced many, including myself, to pull off the road for a bit a few times.
July 1, 2015
Rated 5.0 out of 5.0 by onebrit Nice Staff
Have stayed here many time's and will continue in future my stay's would have been more but a couple of time's was unable to get a room.
June 28, 2015
Rated 4.0 out of 5.0 by flpantherfan Just Passing Through
Very nice hotel with a good breakfast selection. The check-in representative was not overly friendly, but the check-out and breakfast staff were. Overall, a nice hotel to stay at.
June 26, 2015
Rated 5.0 out of 5.0 by Virginia Roots Comfortable, clean, friendly, and convenient.
As a woman traveling alone, I found the location safe and convenient with numerous restaurants and other amenities nearby. I stayed on the non-smoking floor and wish the property were totally smoke free, although I experienced no unpleasantness due to this during my stay.
June 22, 2015