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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 286 reviews
95%
Recommend This Property

Ratings Breakdown

286reviews

  • 5 Stars
    215
  • 4 Stars
    44
  • 3 Stars
    13
  • 2 Stars
    7
  • 1 Stars
    7

Excellent service

By

24 June 2017

club

During our stay we did encounter a malfunction on our door which wasn't able to lock as we were heading out for our activities. I spoke to a nearby housekeeping Employee and she did everything she could to get in contact with her manager to fix the issue, she even contacted front desk to see if our room could be switched out. We denied the room change due to our planned activities and time constraint for the day, they immediately started changing the lock and had the room cleaned at the same time. They reassured us they wouldn't leave the room unattended until they fixed the door. Amazing employees!

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客房服务不太好

By

22 June 2017

platinumelite

客房服务不敲门就进房间。很尴尬。
进去checkin没有感受到高级会员的好处
我觉得服务有待提高
整体来说房间还是可以的
唯一一点就是电视太小了!
希望电视大一点 那么小看着很憋屈

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M

By

21 June 2017

I had a great experience there. If there was another family gathering I would stay there again

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Hotel and service

By

20 June 2017

club

Clean and great staff. I will recommend this hotel anytime!

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Nice stay

By

15 June 2017

A bit far from Yosemite but a good place to stay in.

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Nice hotel

By

14 June 2017

club

Clean room and good breakfast. The staff was friendly and accommodating.

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Beds

By

13 June 2017

club

Beds were not very comfortable. But overall staff was great, property was new and clean.

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Great

By

13 June 2017

club

Slept well, staff was friendly and accommodating. Front desk was very helpful.

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komfortabeles bett guter service

By

04 June 2017

club

leider gab es keine 2 quen sice betten weswegen wir zwei zimmer nehmen mussten

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Very clean hotel and exceptional staff

By

03 June 2017

The hotel is very well kept. Our family was surprised the hotel is 8 years old as it appears a lot newer. The cleanliness is top-notch! The hoses on the washer and dryer were even spotless!! Staff was constantly cleaning. We highly recommend this HIG property.

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The cleanest pool and jacuzzi

By

01 June 2017

Off-season pools and jacuzzis are never a hundred percent clean. Their jacuzzi and pool were clean and well maintained it was a nice change not to have any problems at all again the staff was amazing the hotel was clean didn't have any complaints. And that's a neutral I used to be a property manager so paying attention to detail is huge.

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nice staff, good breakfast

By

31 May 2017

club

Personnel during our check in was very nice and gave me good infos for our trip to Yosemite.
Breakfast was good but wish there were a little bit more fruits. Otherwise was good service. The staff in the breakfast area was on top of things , replenishing and cleaning

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