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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.6

based on 902 reviews
98%
Recommend This Property

Ratings Breakdown

902reviews

  • 5 Stars
    630
  • 4 Stars
    227
  • 3 Stars
    35
  • 2 Stars
    8
  • 1 Stars
    2

clean and comfortable room, friendly and helpful staff

By

21 May 2017

club

Stayed for one night with my partner and his mother who has mobility problems. On checkin in the staff were very helpful and we were given a room with an adjoining door.
Rooms were clean and comfortable and well sound proofed.
Breakfast in the morning was good and again the staff were very helpful.

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Business stay in May

By

20 May 2017

club

Overall the Hotel was fine although my room was next to the lifts which were noisy and woke me up during the night

The hotel staff were friendly and very helpful

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Comfortable relaxing stay

By

20 May 2017

Excellent position, just off the M5 Droitwich junction. Good choice of eateries within walking distance,
Comfortable rooms and very good attentive staff.

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Great Service and Staff

By

19 May 2017

This hotel is in a good location for the M5 but unfortunately doesn't have much else to offer and next to a 24hr McDonalds drive though so can be noisy.

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Another good stay but.....

By

17 May 2017

club

We have stayed at this Holiday Inn several times and have always enjoyed the stay.
On this visit we found the staff welcoming and the comfortable and clean.
Since our last visit there has been a change in the breakfast layout. The area appeared very crowded with people struggling to carry hot drinks and hot food. Whilst the items supplied were good it would be helpful if there was more space to collect the food and drinks you wanted.
Overall though the stay was good and we will stay again.

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Good but could do better

By

17 May 2017

club

Good friendly and efficient staff, but as hotel was full they were overstretched at breakfast. not enough tables to sit at for breakfast with lots of people waiting for 15 mins or more for a vacant table. staff did their best to keep up with supply of hot food and cutlery, but there were times when they failed.

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Nice hotel

By

16 May 2017

club

Clean, pleasant staff and value for money, second stay, breakfast very good.

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Covpal

By

16 May 2017

club

Friendly and relaxing hotel. Will use again made to feel at home

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Uncomfortable bed.

By

16 May 2017

Stayed two nights and the bed was really uncomfortable.

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Very pleasant stay

By

16 May 2017

club

Pleasantly surprised by the cleanliness of the hotel and efficiency and helpfulness of the staff. Very happy to stay there again

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A very happy customer

By

16 May 2017

club

We were visiting family in the area after spending 2 weeks travelling around the country. The hotel staff were helpful and welcoming to two very tired travellers. The room was clean and comfortable and the bed very comfortable. Tea and coffee to hand. Just what we needed!

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Normales HIE mit sehr nettem Personal

By

15 May 2017

club

Gebäude, Räume, Zimmer, alles standard und sauber. Das Frühstück war in Ordnung, gute Auswahl.
Das Personal war sehr nett. Die M5 ist bei geschlossenem Fenster nicht zu hören, obwohl das Zimmer zur Autobahn zeigt.

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