Rated 4.6 out of 5 by 336
reviewers.
Rated 5.0 out of 5.0 by lexie48 excellent birthday treat
been here twice polite courteous and welcoming staff many thanks to elaine for husbands bottle of wine for birthday, had nice chat with you definatly going again
February 25, 2015
Rated 5.0 out of 5.0 by Arc21 Good Location
This is in a good location close to the M5 with a Harvester, MacDonalds and other restaurants close by. Although close to the motorway there was no traffic noise. The hotel itself is clean and spacious the room was a good size with comfortable beds. Nice bright bathroom with toiletries and a lovely shower. The staff were very helpful and arranged an early breakast
February 24, 2015
Rated 5.0 out of 5.0 by StripeyThrostle Good service
Comfortable hotel with immediate access to motorways.
February 23, 2015
Rated 4.0 out of 5.0 by BPJG When things went wrong the staff were amazing
Problems with the actual room booked not being available the front desk clerk was very helpful . She dealt with a difficult situation as I was not pleased in a very effective manner and calmed the situation whilst actually providing a wonderful service.
I highly recommend this hotel and it was spotlessly clean . The duck down feather pillows the night manager gave me as the ones in the room were not very comfortable, were fantastic and enabled me to have a wonderful night sleep eventually .
The staff at this hotel are its major asset.
February 23, 2015
Rated 5.0 out of 5.0 by RR63 Comfortable bed
Would recommend this hotel ,, clean comfortable and good service
February 23, 2015
Rated 5.0 out of 5.0 by Bennor1968 Bennor1968
Very pleased with the hotel and it's services, a lovely stay. Thank you
February 23, 2015
Rated 5.0 out of 5.0 by pauline 21 great staff and very comfortable
stayed for one night after visiting N E C
very friendly hotel excellent staff good breakfast.
only one issue the wash basin in rm 107 need attention does not look great. over all a very pleasant hotel with excellent service
February 21, 2015
Rated 3.0 out of 5.0 by Pisces41 Fair but not great
Arrival was welcome. Nice clean tidy hotel. Bedroom good in order and again nice tidy. Could do better quality pillow. Had difficulty sleep. Shower ok but shower hose is poorly because can't wash hair due shower won't move position you want to stand middle instead of edge corner. Breakfast was cold and drink, juice wasn't working at all. Been asked staff to fit it or offer their own service behind the bar to give choice of coffee/tea and or juicy.
Overal all good and access is good. There are one or two wasn't acceptable staff due difficult communication between deaf and hearing. Price bit steep for one night with poor quality.
February 20, 2015
- 2015-03-03
- bvseo-cps-pl-PRR
English
