 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Lovely weekend
ByPottydotty57
27 June 2022
Really friendly staff so clean in all areas comfy bed nice big room.very modern shower very large again spotless. Bar opened till late need some different gins .nice breakfast lots to choose from hot food or cereal fruit juice tea coffee .
Good location
BySamK1981
27 June 2022
Good location, great staff. Dave provided exceptional service and made our visit welcoming.
Nice Modern Hotel
ByFrankieD
22 June 2022
We had an overnight stay here with our 5 year old granddaughter and the room was perfectly set up for us. This looks a fairly new and modern hotel and is situated centrally in Grimsby just near the railway station and ideal for shopping a short walk away. The room was clean and comfortable with everything you could require. Staff were brilliant, really friendly and helpful. Breakfast was good with a wide range of choices both hot and cold and everything was fresh and tasty. The car park is small as some others have said, though we had no problem but there is a massive station car part surrounding it where there is parking available. I’d have no problem staying here again and will definitely use the hotel again when in the area.
Great stay as always
ByDeeDee
30 March 2022
Another great stay , comfy bed , great shower , large wheelchair accessible room , great free breakfast where I was helped by Suzanne she's Awesome even got me crispy bacon!! all in all as I said another great stay , next time I'm around Grimsby I will stay there again.
Great
ByChch
15 December 2021
Great stay would recommend for anybody in the area or traveling for work
VERY NICE
Bystevie01
15 December 2021
Very nice hotel located right in the centre and next to a Wetherspoons pub (bonus).
Staff friendly and helpful
Rooms clean and breakfast is included
Only slight downer is car park costs £8 per night
going back next year!
ByPammyPamPam
14 December 2021
I loved staying at this hotel in Grimsby; being close to the station meant I could get there easily, could go shopping easily, (I walked everywhere) but not disturbed by trains because of excellent soundproofing! The bathroom was lovely, I have MS and frequently fall, but the shower cubicle felt so safe, spacious and just lovely!
None
ByDo not have one.
08 December 2021
I do not wish to make a review.
Please praise David
He should be awarded Employee of the month or year.
He is a good role model for his post and good trainer for customer service.
Not the nicest location but a nice hotel
ByMatt
03 December 2021
It was the experience you’d expect, comfortable and with a good breakfast. I particularly liked the fact that they provided vegetarian sausages. In fact, the breakfast staff were excellent.
Mr.
ByChris
03 December 2021
A very quiet hotel located in a very noisy location, trains and the nearby church generate a considerable amount of noise which is mostly imperceptible inside the hotel.
Internet leaves a lot to be desired, not speaking downloads or movies even, can't even make a whatsapp call with the hotel wifi.
Quiet hotel
ByTrevorGh
03 December 2021
Quiet hotel and friendly staff but limited services, plenty of places to eat within walking distance
Disappointing
ByGary Philip
01 December 2021
Booked a 2 night stay. We were allocated a room which backed directly onto the communal staircase, didnt think anything of it until being woken in the early hours with other guests moving noisely up and down the stairs. Disappointing nights rest, fine these things can happen but when politely requesting to be moved for our second night we were met with a reply of 'the hotel is full nothing i can do about it' not even a courteous apology. When pressed the staff memeber said they would speak to their manager and keep us updated. Needless to say said update never transpired. Word of advice would be to request a room away from the communal stairs/lift to avoid a poor experience.