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Holiday Inn Express & Suites Jackson

3506 O'Neil Drive , Jackson, Michigan 49202

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 614 reviews
96%
Recommend This Property

Ratings Breakdown

614reviews

  • 5 Stars
    478
  • 4 Stars
    97
  • 3 Stars
    21
  • 2 Stars
    13
  • 1 Stars
    5

Jackson HIE is a great place to stay.

By

05 December 2019

Service was excellent and the check in and check out was efficient. Next time I am in Jackson I will make sure to stay at this property.

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Loved it

By

05 December 2019

club

It was so amazing the suite the jacuzzi was so big I just loved it

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Poor breakfast

By

05 December 2019

platinumelite

Breakfast meats overdone and low quality. I stay on a semi regular basis and the quality appears to only have gone down.

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Great place

By

01 December 2019

club

Our stay was uneventful (what you want in a hotel stay!) Everything was clean, decor was very nice, bed was comfortable, the only noise we heard was footsteps in the room above. The breakfast was good, with good choices and decent enough food. Check in and out was easy. Would stay there again when in that area.

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Great night stay

By

24 November 2019

The hotel was clean, quite. Good location. The staff were very cordial as well.

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Great room

By

18 November 2019

The room was very clean and organized and very comfortable

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Viait

By

13 November 2019

Front desk staff Sammi, Rae and Michelle were very helpful and friendly. Hotel impeccably clean, public areas and guest rooms. Beds very comfortable and breakfast very tasty.

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Great stay, as expected.

By

06 November 2019

platinumelite

As always, Holiday Inn express delivered a wonderful experience. Friendly staff, great facility, good value, and an excellent breakfast.

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Great stay

By

06 November 2019

club

Great overall experience. Comfortable room except sleeper sofa. That was uncomfortable. Good food choices for breakfast.

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A great place to celebrate Michigan state crops country finals. Hope to b

By

06 November 2019

club

The hotel was very busy because of state finals for cross country. The breakfast area was crazy in the early morning. The staff was still very nice and courteous. My grand daughters were amazed at the pancake machine

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Clean and comfortable room!

By

06 November 2019

Clean and comfortable room. It was raining so maybe that influenced the cable tv, it wasn’t working very well. But enjoyed our stay and would stay there again. Staff was friendly and helpful

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excellent experience

By

05 November 2019

club

excellent experience
just that the wifi was a little slow

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