Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Your session has expired. Please sign in to your profile

Holiday Inn Express & Suites Jackson

3506 O'Neil Drive , Jackson, Michigan 49202

Have a
question?
GIVE US A CALL
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.7

based on 642 reviews
96%
Recommend This Property

Ratings Breakdown

642reviews

  • 5 Stars
    496
  • 4 Stars
    105
  • 3 Stars
    22
  • 2 Stars
    13
  • 1 Stars
    6

Craziness

By

March 17, 2020

The pool is complete chaos. I have stayed here several times because I’m loyal to the brand, but the last few times I have regretted it. The pool is usually beyond capacity. My room keys did not work and the front desk was busy hanging out with friends in a room.

Read More
Read Less

Filthy Room Furniture

By

March 11, 2020

club

The pull out sofa/couch was disgusting. It needed to be deep cleaned or thrown out. Very gross!!!!

Also, we had to pull off the toilet tank lid to flush the toilet. The chain was connected.....it just wouldn't flush.

The Hotel was booked to capacity yet they couldn't keep up with the continental breakfast the next morning. I get it...... there were a lot of guests but that wasn't a surprise, they knew there would be a large breakfast crowd. 85% of the food choices were gone, trash was piling up, and there was no service staff to be seen.

Read More
Read Less

Review

By

March 08, 2020

club

Excellent stay. No problems at all Pool a little small but hot tub was very nice.

Read More
Read Less

Great Place To Stay!!!

By

March 03, 2020

I travel about once a month for business. I wish this could be the hotel I stay at every time! Great Beds

Read More
Read Less

lit ok mais oreiller trop molle

By

March 01, 2020

tres bon service comme a l'habitude mais la nourriture
est un peux négliger (gout )

Read More
Read Less

Comfortable bed and great service

By

March 01, 2020

platinumelite

Really enjoyed the stay it was comfortable and relaxing can't wait till the next time I'm in the area will definitely choose this location again

Read More
Read Less

toilet

By

February 19, 2020

club

The only issue was a broken toilet handle...
I shoulda let somebody know :-)

not a big deal for me - but should be fixed...

Read More
Read Less

Very comfortable bed and great everything

By

February 19, 2020

club

Very nice place to go to have fun and to relax and just to get away for a bit and to just have fun fun fun fun

Read More
Read Less

Good value.

By

February 11, 2020

Comfortable bed, friendly service and a good breakfast.

Read More
Read Less

A solid experience

By

February 03, 2020

platinumelite

A good normal Holiday Inn experience. Easy to get in, easy to get out.

Read More
Read Less

Relaxing stay for work

By

February 03, 2020

My go to place for Jackson area. Very relaxing and quiet. Like the included hot breakfast.

Read More
Read Less

Quality of Stay

By

January 29, 2020

Outstanding location, near resturants and businesses

Read More
Read Less