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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 403 reviews
94%
Recommend This Property

Ratings Breakdown

403reviews

  • 5 Stars
    278
  • 4 Stars
    81
  • 3 Stars
    27
  • 2 Stars
    9
  • 1 Stars
    8

Ocean View

By

10 August 2016

club

I had the pleasure of booking a room with a view of the ocean. The reason for my stay was to celebrate my birthday. In addition, I was able to have my dog Mr. Butterfingers accompany me.
All of the staff members were extremely courteous.
The only negative experience was that the drain in the bathroom tub did not function correctly. I did make a request to have maintenance tend to the issue, while at breakfast. I even went as far as letting the front staff member know that Mr. Butterfingers (my dog), was not going to be in the room. Upon my return later on, no one had made the attempt to notify me or leave a card that the drain was looked at or fixed. There is nothing worse than standing in ankle deep water while showering. I only hope that the next guest will not have the same experience.
Thank you.

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terrible experience

By

08 August 2016

I always stay in holiday inn but this was terrible, the tv with no service, the AC broken and a house keeping wake up us to clean the room at 8 am and then they make a terrible noise. with this experience next time im going to choose other hotel.

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Great hotel

By

08 August 2016

This hotel is located within walking distance of the beach and is a great place to relax and enjoy the local area.

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Excellent location

By

06 August 2016

platinumelite

Great view of beach, very nice pool, great location.
I would recommend this to anyone needing room within 50 miles. We were daily traveling to West Plam Beach for visitation of relatives, nice drive, no traffic.

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Friendliness

By

04 August 2016

club

Everyone was very friendly from check in to check out.

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great experience

By

04 August 2016

club

Great place, nice room, good service from the staff,

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Great location

By

04 August 2016

club

Great location, great staff, great overall service. Was walking distance to the beach. Pool was great and not too crowded. Staff was awesome.

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Good Hotel

By

04 August 2016

club

Good location. Beautiful beach. Rooms are omfrtable. However, breakfast should be more organized. Pool is good but not sure about maintence. Hotel only has two bycycles to rent but they are kind of old and rusty . They carge $25 for each one.

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Great time staying near West Palm Beach

By

01 August 2016

club

Picked this hotel because it was just a few minutes away but in a much nicer neighborhood than where I was going scuba diving. Wonderful public beach access 1.5 blocks away. Water is crystal clear and you can snorkel right off the beach to see thousands of fish passing by on their way to the reefs. Niece saw a spotted eagle ray. Room was clean and reasonably priced for the time of year. Plenty of parking and elevator available. Restaurant next door had good seafood and there are other restaurants in walking distance. Easy access to all the area attractions as it is right on U.S. 1.

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Just one thing missing

By

01 August 2016

club

I would really like to have access to a table or box fan whenever I'm in a hotel. I sleep with ceiling fans at home and miss them when on the road.

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Well kept & excellent location

By

01 August 2016

This hotel is a gem sitting just off US1. You can walk to the beach and a variety of restaurants. The rooms were very well maintained and the staff was just delightful! Look forward to staying again.

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Great location with reasonable facilities

By

31 July 2016

club

Areas of the facilities are in need of upgrading, but the location of the hotel outweighs most of the minor disappointments with the facilities.

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