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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 281 reviews
88%
Recommend This Property

Ratings Breakdown

281reviews

  • 5 Stars
    183
  • 4 Stars
    55
  • 3 Stars
    19
  • 2 Stars
    10
  • 1 Stars
    14

Nice hotel for the area but.....

By

27 April 2017

Updated hotel rooms and lobby throughout. Friday night staff were confused but nice and helpful. We had a large number of guests (maybe 20 people in 10 rooms) staying at the hotel at a reduced rate. Staff was very nice Friday night and Saturday morning. The walls are a bit thin so hallway noise can be a problem, especially if someone has a cellphone conversation in the hallway. When we returned to the hotel Saturday evening, we learned the hotel staff had checked us out of one room because that room "was empty." Our group was still using that room and we attempted to get the room back so everyone would have a place to sleep Saturday night. We were informed we could only get the room back if we paid at the full rate, which was $50 more than our group rate. Very frustrating experience. Also, the wireless internet is borderline awful when everyone uses it in the evenings.

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Great customer service!

By

26 April 2017

club

Every staff member I encountered was very friendly and helpful.

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Don't wash your hair here if you have long hair!!!

By

25 April 2017

Water is much too soft and you will never get the shampoo to rinse out. My hair is short and it took 15 mi utes instead of usual 3 minutes to wash and rinse .

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POOL

By

24 April 2017

club

Pool was way to cold. The children were looking forward to swimming and the pool was to cold to stay in very long. WHAT HAPPEN TO THE HOT TUB, The kids were looking forward to the pool, however I was looking forward to the hot tub. And if I am not mistaken, your ad showed a hot tub,

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Good Value for the Area

By

21 April 2017

club

Clean, comfortable, nice Breakfast room and friendly staff. Recommended.

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Nice place

By

19 April 2017

platinumelite

Far enough away from the hustle but close enough to partake if you wish. Quiet and clean facility.

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Another great stay!

By

03 April 2017

club

I've been staying here once a week for the past four months. Always greeted by friendly staff. Nice location with Sheriffs Department directly across the highway. Plenty of restaurants and shopping. Great fitness room. Plenty of parking. Rooms are always cleaned and stocked.

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secure environment and excellent service overall

By

03 April 2017

club

Receptionists and housekeeping were friendly. Tasting buffet breakfast and fast Internet service plus clean environment

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outstanding

By

31 March 2017

We haven't traveled in many years. A friend said he always looked for holiday inn express and always had good luck. Originally we had selected a different hotel that was a little cheaper. So glad we changed to Holiday inn. We will use it as our first choice if available.

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Bad Check out experience

By

30 March 2017

Reservation screwed up; No willingness from hotel staff to take responsibility and address; was over charged at check out; got delayed in resolving the issues and thereby causing other delays with car rental return and flight... Not a great experience.

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Clean and comfortable

By

30 March 2017

We were very comfortable when staying at the Holiday Inn Express in LaPlata on our recent trip to visit relatives. The location is great for meeting all for dinner and the hotel was very clean. The staff here are so nice. Thank you to all.

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great location and easy access

By

28 March 2017

this is the first time that I have stayed at this hotel and it won't be my last, my stay was 3 nights. the location is great. and just minutes from Washington, DC. the breakfast was well stocked and good. the shower was excellent and very hot. my next stay will be in April

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