Rated 4.4 out of 5 by 167
Rated 5.0 out of 5.0 by Kdo1 Check In Excellent
The check-in was processed by a charming employee with an excellent smile and helpful effort. She was tops!
09 July 2014
Rated 5.0 out of 5.0 Excellent all around
The staff at this hotel are always wonderful and helpful. The rooms are great, the price is within reason. When we went to get the shuttle to the airport for an early AM...there was a large group also catching flights and the driver immediately called for another van for the overflow. Within a few minutes the second van was there.
Also, the food next door at the hotel is fantastic even if it is slow.
Thank you for an enjoyable stay and will see you on the return flight.
08 July 2014
Rated 2.0 out of 5.0 by mtzo Motel Not Cared For
This motel/hotel was not as clean and up to date as other HIE's that we have stayed at. The room we had was not cleaned properly and the light from the office below could be seen through the caulk along the tub and walls. The pool was cloudy and had dirty towels thrown around. . . not very inviting.
06 July 2014
Rated 5.0 out of 5.0 by bdhi Perfect for access to Phoenix
This hotel is close to the airport, access to just about whatever you might want to eat (the University District), most major highways, and most of the major venues. Great staff. I will stay there for all my Phoenix trips.
05 July 2014
Rated 5.0 out of 5.0 by CA2NC in 2010 Phoenix trip
Personal trip, first time at this location. We are IHG Reward members and do enjoy staying at Holiday Inns because of the consistent look, amenities and free breakfast. Two kids and two adults it helps to save where you can.
26 June 2014
Rated 5.0 out of 5.0 by perf quiet and comfortable bed
overall great staff and sevice was great at the front desk.
26 June 2014
Rated 5.0 out of 5.0 by themick56 park and fly
excellent room, comfortable, easy access to airport
25 June 2014
Rated 3.0 out of 5.0 by octh room and service adequate but not stellar
the room was adequate but nothing special. Bed was comfortable enough and I bring my own pillow. The bathroom was also adequate. The door handle to the room came off in my hand (has NEVER happened in any hotel I have ever stayed yet) as we went to exit the room. Took it to front desk clerk as we were leaving for dinner and by time we got back about 3 hours later the door was fixed so not an inconvenience. The furnishings in the room were 'dated'. Bathroom seemed clean enough and adequate toiletries provided. Breakfast was 'OK' but hot items could have been 'hotter' and, the utensils resocked more timely. Had to ask for a fork and spoon.
The stay was 'Ok' and no major complaints.
22 June 2014