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Holiday Inn Express & Suites Prospect Heights

600 N. Milwaukee Avenue , Prospect Heights, Illinois 60070

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 27 reviews
96%
Recommend This Property

Ratings Breakdown

27reviews

  • 5 Stars
    20
  • 4 Stars
    4
  • 3 Stars
    3
  • 2 Stars
  • 1 Stars

Great Stay

By

17 November 2019

club

I stayed here for a conference being hosted in another hotel. Friendly staff, clean room/hotel, good breakfast!

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Great Stay

By

16 November 2019

club

no complaints with my stay at this hotel. the staff was very friendly. the beds and pillows were newer so that was a plus. high recommend this location.

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Excellent service, very clean room and facility

By

14 November 2019

Best Holiday Inn experience I have ever had! Super fast and convenient service, excellent facility, and great room layout.

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Nice property

By

13 November 2019

Nice property. Additional blankets/comforters were not available late evening, because housekeeping staff left after locking up their storage. 100% vegetarian items should be included in breakfast.

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Great stay at Holiday Inn Express

By

13 November 2019

club

This hotel was great. Very clean the beds, TV and bathroom were great. Breakfast selection was good.

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Bed

By

09 November 2019

club

Mattress too thick, they need lower beds
Nothing else to say.

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Friendliness and cleanliness.

By

03 November 2019

club

If there had been an airport shuttle, it would have been close to perfect. That has to be corrected!

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Outside of Chicago

By

01 November 2019

The only problem that we had was the weather. It was cold, windy and rainy. I don't think even IHG can be held responsible for that.

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Great service nice remodeled facility

By

31 October 2019

At arrival my room was ready. I only spent 5 minutes checking in. Very clean rooms, new carpet and new beds. Overall a great experience!

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Awesome hotel

By

30 October 2019

club

I had an awesome stay for 2 nights. The hotel staff was very nice and accommodating, they even printed off directions to my event when I asked for directions. The hotel was very clean, room was big, bed was comfortable, loved the Keurig coffee pot in room with microwave and frig. The free breakfast had great and even had different options for each day I was there. I would recommend anyone to stay at this location and the price was also very reasonable and good rate.

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Great stay!

By

19 October 2019

This was a great experience. Nice big rooms, very friendly staff, and breakfast in the morning really sets the day off right!

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Cancelled flight

By

08 October 2019

club

My flight was cancelled after being at the airport for over 9hours from a foreign flight with no sleep for over 30 hours I called your holiday inn number as EVERY hotel in the area was full. They lady over the phone ASSURED me that we would have a free shuttle to the airport in the morning and that you accepted the airports voucher. When I got to the hotel neither were true. The shuttle offered was to a private airport and not the main one and the front desk was not accepting the voucher. I was one of 8 other people there due to the same circumstances and all of them were told the same thing by the same lady. Yet nothing was resolved I had to buy two rooms at full price and pay for a rode to the airport the next day. Please train your staff better.

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