Rated 4.0 out of 5 by 765
Rated 4.0 out of 5.0 by jacky1957 Ex location spacious room
Decent value for money. Breakfast included in price. Rooms spacious. Would recommend.
May 28, 2015
Rated 4.0 out of 5.0 by Cass46 Too Noisy!
Only complaint was of the occupants in the next room talking non-stop (at volume) into the early hours of the morning
May 27, 2015
Rated 5.0 out of 5.0 by scorpio123 Convenient Location
I have stayed in this hotel for the last three years on approximately four times a year. The staff have always been courteous and very efficient, the standard of the rooms is always excellent.
The only complaint I have is the differential in prices between one week and the next, I have booked a one night stay in November on two consecutive weeks only to find a have been charged an extra twenty pounds for the second nights stay.
May 25, 2015
Rated 3.0 out of 5.0 by Soul-yorkshire Nothing Spectacular
This hotel had dim lights and dark corridors. The widows are high so felt like a prison cell. This hotel dark and dingy. The staff are very friendly and very helpful
May 20, 2015
Rated 4.0 out of 5.0 by Digby1 freindleness
All staff were helpful for my short stay. The facilities were clean the bathroom could have had brighter lightning
May 18, 2015
Rated 3.0 out of 5.0 by JG1977 Review
The hotel and service of the staff is average which is what you pay for.
The main concerns are that you can't iron in the rooms however there is a communal ironing room.
The rooms are tightly packed and they are far from sound proof and if you are near the lifts then you can not only hear people getting in and out but also hear them moving which does not lend to a good nights sleep.
Being a Platinum member offers nothing in relation to any extra service and points offered by front desk are the same as gold or basic membership.
The food is ok, however I did have to wait 45 minutes for fish and chips even though I was one of the first people in the dining room and others who had their orders taken after mine were being served. Even asked how my food was and if I was waiting for anything else, even though I had obviously not even had any food.
I have stayed at this hotel on 3 seperate occasions and won't be making it a 4th. It is ok for 1 night stop over if you are either going or returning from holiday.
May 12, 2015
Rated 5.0 out of 5.0 by Kentish couple Good service
The hotel is easy to find, convenient for the airport and transfers, clean, comfortable and has helpful and friendly staff. Very efficient.
May 12, 2015
Rated 2.0 out of 5.0 by sibuu avoid
avoid this hotel , cant speak english. bad break fast. some of the staffs were rude . the only good thing is its easy to go to the terminal 5
May 11, 2015