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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4

based on 1422 reviews
84%
Recommend This Property

Ratings Breakdown

1422reviews

  • 5 Stars
    594
  • 4 Stars
    516
  • 3 Stars
    148
  • 2 Stars
    91
  • 1 Stars
    73

Great stay

By

18 October 2017

club

Hotel was lovely, staff friendly. Food was good though more choice for evening meal for the children would be better. Overall highly recommend. Relaxed friendly atmosphere.

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Comfortable and Great Price

By

18 October 2017

An excellent value for the price. The room was comfortable and clean. The hotel was also quiet, which is good for an airport hotel (you couldn't hear airplanes taking off all night!) The complimentary breakfast was good and had a lot of options. The staff was friendly.

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Bad experience

By

18 October 2017

club

Hotel was lacking many things. Poor breakfast, no proper coffee, no water in rooms even for club members, bar closes early, lounge was disappointing, rooms cramped

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房间大

By

18 October 2017

房间比伦敦市区的大太多,可能是位置在伦敦外围的原因。开车5分钟可以到达T5,有往返机场的付费BUS。隔音很好,房间内听不到飞机的噪音

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Cruise

By

17 October 2017

club

Everything very good just as hoped and shown in booking

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T5 A nice hotel

By

15 October 2017

Stay this time was ok with a few issues not previously encountered which will hopefully be one offs. Shave the yet received my amenity points for my membership?

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Good location and comfortable hotel

By

13 October 2017

club

Great value for money and close to Heathrow. Hoppa Airport Bus service is available to and from the hotel. Only negative is something that seems to be somewhat consistent throughout hotels in the UK - not enough attention is paid to the quality of the bed package. Friendly and helpful employees.

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Busy hotel but very homely service.

By

12 October 2017

We really enjoyed our stay and will surely return when another opportunity comes to visit this part of London in future.

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Great service

By

11 October 2017

Welcome was very good, and check-in was very quick

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Good value

By

11 October 2017

club

Comfy bed and well priced. Car parking was useful too. Stayed to visit Legoland as part of a deal

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Overnight stay

By

07 October 2017

club

A convenient and easy to reach location which is away from the M25 and does not suffer from the noise of aircraft overhead. We've used this hotel on a number of occasions now when we fly from Heathrow and will continue to do so.

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Decent value near the airport.

By

06 October 2017

club

Convenient to lhr. Difficult to get to London. They use contract transportation to get to lhr then it's 25 pounds round trip to get to London. Uber to Windsor was only 12 pounds.

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