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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4

based on 1389 reviews
84%
Recommend This Property

Ratings Breakdown

1389reviews

  • 5 Stars
    583
  • 4 Stars
    503
  • 3 Stars
    146
  • 2 Stars
    88
  • 1 Stars
    69

Great stay

By

September 14, 2017

club

Great staff, great hotel. Great food. We had a family room the sofa bed was dreadful but the main Bed was good. Quiet nights sleep.

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Nice hotel

By

September 14, 2017

Very friendly staff, dinner was great and the room was spacious and bed comfy.

Just wish there was more variety on the hot breakfast.

Overall a great hotel to stay at.

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A

By

September 12, 2017

club

An extremely enjoyable stay, room 1st classwith great staff and wonderful food

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Consistent quality

By

September 11, 2017

As a corporate rate customer, the HIE T5 is the best location for our local offices, gives consistent quality of rooms, service and parking. Friendly staff who always greet with your name on arrival. Happy to spend my time here.

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Clean

By

September 10, 2017

club

Perfect for family of 5 , thinking we would have to have two separate rooms it was a very pleasant surprise to have interconnecting rooms.

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Stayed at this hotel often

By

September 09, 2017

platinumelite

It's welcoming and efficient and the breakfast sets me up before I fly

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Wibs

By

September 07, 2017

platinumelite

Stayed one night before flying out of Terminal 3 Heathrow.Hotel was easy to find in good location.Room was clean and we had a good night sleep.Breakfast is what you expect from "express" and sufficient.We went on to long stay car park at Heathrow only about 4 miles away before transfer bus to Airport.If you are doing the same this hotel is right for you

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Nice room for cash paid

By

September 05, 2017

club

The room was nice and clean and shower was great with all products supplied only issue was had air con but takes little while to kick in so would be nice if windows opened even if only a little

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Good nights stay

By

September 05, 2017

club

We used this hotel as part of a package for LEGOLAND and could not fault the whole experience. The staff were accommodating to our needs and it was a very pleasant stay, would use the hotel again if I was coming back that way.

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decent stay

By

September 05, 2017

th usual expectation of holiday Inn was missing. too cramped as the room with additional bed made us too cramped

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Comfortable place with great service

By

September 04, 2017

We had a comfortable night during our stay with very clean facilities. Highly recommended as the staff are very accommodating and helpful.

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very helpful staff

By

September 04, 2017

club

Young staff but helpful when we needed answers to our room and getting taxi service,

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