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การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
92%
แนะนำโรงแรมนี้

ประสบการณ์โดยรวม

4.4

ข้อมูลจาก 1357 การแสดงความเห็น
92%
แนะนำโรงแรมนี้

Ratings Breakdown

1357การแสดงความเห็น

  • 5 ดาว
    819
  • 4 ดาว
    358
  • 3 ดาว
    102
  • 2 ดาว
    43
  • 1 ดาว
    35

Happy customer

By

October 15, 2021

Staff really friendly and hotel meets all expectations for cleanliness and COVID mitigation

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Great staff and service rooms are dated

By

October 14, 2021

Typical holiday inn express although the staff were extra helpful and friendly. Breakfast was hugely well organised and staff making sure everything was available and re-stocking items quickly so a great experience.

Rooms are dated and a bit worn but it’s a service station hotel really.

Great hotel for the racecourse

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Hotel stay......................................

By

October 04, 2021

Nice hotel. Helpful staff who are friendly and helped me with my room. Room is tidy and clean. Bathroom is a little tired

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Great stay

By

October 01, 2021

club

I enjoyed my stay at this hotel. The reception staff were friendly and approachable. Check in was straightforward. My room was clean and bed comfortable. Breakfast was tasty. There is only one thing I would change. The hotels should have a clothes steaming in the rooms or at least one that guests can borrow.

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Comfortable bed and great service

By

September 30, 2021

club

The service was very good. Staff were friendly and helpful, and when I raised an issue, the staff were very responsive and the issue was resolved promptly - and with a smile. The bed was extremely comfortable, the bedding clean and plentiful. I slept very well.

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Excellent Customer Service

By

September 27, 2021

club

Having stayed in many different hotel chains before, I feel the Holiday Inn at Braintree Essex offers a far better stay than many.
The room was very clean and welcoming.
We were greeted by a very friendly and happy member of hotel staff (Sarah) and made to feel like there was nothing that would be too much trouble for her to accommodate.
There was plenty of choice on the breakfast menu and again Sarah proved that nothing was too much trouble by arranging a cordial for my daughter who does not drink juice or hot drinks.
The hotel itself was clean and inviting and we will definitely stay here again.

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Excellent experience

By

September 27, 2021

club

Booked six rooms as part of a wedding party. Whole experience from helpful booking to actual stay, excellent.

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Holiday inn

By

September 24, 2021

Great hotel amazing staff, relaxed atmosphere, clean friendly premises, not to bad value for money

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Great hotel and service

By

September 24, 2021

platinumelite

Our recent stay at the Holiday Inn Braintree was nothing short of perfect. The evening meal was great and the staff, Beckie and Stephen were so helpful and deserve a mention too. The only small improvement could be hash browns for breakfast but otherwise was great. The rooms were very clean and well appointed. We could not recommend this hotel highly enough. Well done Holiday Inn Braintree.

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Family stay

By

September 20, 2021

club

Having stayed at the holiday Inn express we couldn't fault anything. We had phoned a few times to ask could we check in late as we were travelling across the country? Was there anywhere we could eat before arriving? Little things which meant travelling with two small babies was made easier. A very pleasurable stay and one we would do again. Staff were amazing, nothing was too much trouble.

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Modern hotel

By

September 17, 2021

club

A modern clean hotel with spacious rooms and a generous shower. I would choose this hotel again

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My stay at the hotel

By

September 16, 2021

club

Wonderful staff clean rooms, good parking, and a local Toby Carvery next to the hotel

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