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Holiday Inn Express Fullerton - Anaheim

212 West Houston Avenue , Fullerton, California 92832

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
93%
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整體經驗

4.5

根據 698 評論
93%
推薦此物業

Ratings Breakdown

698評論

  • 5 星級
    507
  • 4 星級
    127
  • 3 星級
    20
  • 2 星級
    18
  • 1 星級
    26

Great, clean place to stay

By

11月 03, 2020

club

Everything about this hotel was top notch. From the welcoming staff to the soft beds, I wish my trip was longer just so I could sleep some more. Wonderful place to stay. Very Clean place and best service amid the Covid-19 stuff. Breakfast was on point and ready to go every morning.

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Great customer service and clear room

By

10月 28, 2020

We were greeted by a really nice lady who was friendly and made the check in so fast. We were so happy with how clean the room was and the bed was so comfortable.

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Great stay experience/Clean room

By

10月 28, 2020

I loved the welcoming of front guest clerk, my room was very spacious and clean and will definitely use them again on my next business trip

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Great place

By

10月 21, 2020

Love it, will be back for sure. Want to thank you all for a great, clean and very nice stayover all

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Easy access, comfortable

By

10月 21, 2020

club

My return visit to this hotel was as expected, clean, comfortable and easy access to surrounding Fullerton.

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Comfort

By

10月 20, 2020

club

The hotel definitely offered comfort and service on our stay there. We valued the early check-in, friendly receptionist, free wifi and Sanitizers everywhere.

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Clean comfortable roooms

By

10月 13, 2020

Would stay here again, the price is great for how nice the service and rooms are.

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Employees were friendly

By

10月 13, 2020

platinumelite

I needed a place to check into that was close to the hospital as my boyfriend was taken by ambulance and I lived in AZ. So I drove and got in early morning. I was extremely sleepy and the gentleman working allowed me too so I could get some rest instead of telling me no that their check in was at 3pm. I tried to rest as much as possible. Once my partner got out I was a little more relaxed however the noise level was horrible. Between a bunch of loud kids and their parents and the bar next to the hotel it made it hard. But it served its purpose

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Satisfied and pleasant experience

By

10月 09, 2020

Staff at front desk was friendly, informative, and professional. The rooms were immaculate, spacious, and enjoyed the microwave, refrigerator included. Parking was available and accessible. Location of hotel is right off the freeway which is very convenient. Plenty of shopping and restaurants nearby. The nightly rate was fair and reasonable for what you get during your stay. Overall, the hotel was very well maintained, clean.

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Terrible experience with IHG and this Holiday Inn Express

By

9月 23, 2020

I booked this hotel weeks before my travel dates. I drive across two states with my three toddlers, snd when we finally arrived, exhausted, kids crying and cranky, the hotel was closed!!! Why was I able to book a hotel that closed months ago (I later found this out)???????? Even worse, why wasn't I notified at some point between when I booked and my travel dates??? By the time we arrived, we were all ready to jump out of the car and check into our hotel to relax. I called IHG and submitted a complaint. I was told someone would call me within 48 hrs. I spent more time and gas finding, booking and driving to another hotel. Someone did not call within 48 hrs. So I called them. The rep said she wasn't sure why I did nit receive again but she would submit it again to management. I called the next day and was told "There's nothing we can do. You will not get a call back as this has been resolved" It IS NOT resolved when nothing has been done about my experience. They wouldn't even put points on my account. Worst customer service experience I think I've ever had!!! I've stayed over 200 nights at IHG hotels within the past 2 yrs. This is totally unacceptable for anyone, but especially someone who has spent so much money with them. I will continue to push until something is done.

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Quick Trip

By

4月 02, 2020

club

Hotel is clean, beds very comfortable, plenty of parking.

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Weekend stay

By

3月 24, 2020

platinumelite

Disney was closed, they welcomed me with open arms. It was a pleasant stay, close to lots of food options. I appreciate the no indoor smoking as well (being a former smoker)

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