Rated 4.0 out of 5 by 71
Rated 2.0 out of 5.0 by Quoyah123 Good service bad loaction
It was a nice hotel to stay in and service was ok except the lady I was calling in the morning didnt want to give me a definite answer on if my room would be ready by check in time especially if I was visiting from out of town and I had been in the city all morning since 8am. It was a big inconvience for me.
February 26, 2014
Rated 5.0 out of 5.0 by Veronica A. Excellent service!
This was a GREAT hotel!!!!!! The staff was extremely nice and very helpful. The front desk clerk Elli was the best!!! She went above and beyond to make our stay as comfortable. The security guard was so nice and considerate. The entire staff was A-1. I was just overwhelmed at how CLEAN the room was!!!!! Super Super clean!!! The location was close to gas stations, restaurants, grocery stores, banks, interstate and the hospital!!!! I will try to make this the hotel I stay when I am in the area again. It is a much smaller hotel than we are normall used to BUT the service was BETTER than what are accustomed to. Hats off to this hotel!!!! Five Star but not the Five star price!!!!
February 22, 2014
Rated 5.0 out of 5.0 by Stranded in Atlanta Stranded in the snow1
When the snow and ice hit Atlanta, many people got stuck wherever they were. This hotel had 20+ people sleeping in the lobby because all the rooms were full. We were all put on a waiting list and when people called to cancel because they were unable to make it to the hotel, they would call out a name and announce "You just got a room". There were only 2 employees there and they seemed to always be working, day and night. Even though they were stranded too, they never let their frustration or fatigue keep them from providing OUTSTANDING SERVICE with a smile and sense of humor. if I were their boss, I would definitely give them both a raise and huge bonus. They were the lifeblood of the hotel and took care of people who were stranded and not ever customers. If any other hotel has service issues, they should come learn from these people. I will definitely recommend this hotel to anyone who will listen
February 15, 2014
Rated 4.0 out of 5.0 by LaLa158 Good customer service
Great customer service from the front staff to the support staff. Comfortable bed in the room ....able to relax and a variety for breakfast. Only complaint ....the rooms need to be thoroughly clean at times they have a mildew smell.
February 9, 2014
Rated 5.0 out of 5.0 by kjsr Very nice experience!
The staff is extra friendly and helpful. The room was very comfortable. The air conditioning worked great. The amenities are a good quality. Coffee is very good and always available. Good selection for breakfast. I will return. kj
February 7, 2014
Rated 5.0 out of 5.0 by birthday61 Birthday Boy
I was there for a work stay but the staff changed the experience for my wife and myself to almost a resort weekend. It happened to be my birthday and I was serenaded that morning in two languages. Facilities are typical Holiday Inn Express. Clean and bright. As a Platinum Elite these stays remind me why I sometimes go out of my way to stay at holiday.
January 17, 2014
Rated 4.0 out of 5.0 by Supawoman79 ATL
Amazing.... If we knew the hotel was gonna be like this, we would of stayed another day
January 13, 2014
Rated 5.0 out of 5.0 by C & C Outstanding!
Let me tell you, this was the best stay we've ever had anywhere! Every employee and I do mean, every employee...was wonderful! There's no more to be said except...Thank You!
January 11, 2014